• 

  dksarup

  Participant

  December 9, 2014 at 13:19

  Hi 8theme

  I have problem with my webshop. When I or a customer are adding “Products” in the “Cart” it work fine, but when clicking on the Cart, the “products” are erased from the Cart (meaning it shown an empty Cart). Sometimes it work fine, sometime it does not.

  Can you please help me with this problem?

  Thank is regards.
  Dennis

  Please, contact administrator
  for this information.

  #28671 Copied
  5 Answers
  

  Robert Hall

  Participant

  December 9, 2014 at 13:34

  Hello,

  Please provide us with wp-admin access in Private Content.

  Regards,
  Robert Hall.

  #28675 Copied
  

  dksarup

  Participant

  December 9, 2014 at 13:56

  Please see Private content

  Please, contact administrator
  for this information.

  #28679 Copied
  

  licomdev

  Participant

  December 9, 2014 at 15:49

  Hi 8theme

  I have the same problem that other users in a month and I can not fix it :

  “I have problem with my webshop. When I or a customer are adding “Products” in the “Cart” it work fine, but when clicking on the Cart, the “products” are erased from the Cart (meaning it shown an empty Cart).”

  The problem is present only when the user is not connected.

  Can you please help me with this problem?

  Thank you for your help
  Thomas

  Please, contact administrator
  for this information.

  #28706 Copied
  

  Eva Kemp

  Participant

  December 9, 2014 at 16:03

  Hello @licomdev,

  You’re using very old theme version.
  Please update it to 1.5.1 version: https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”).

  Thank you.
  Regards,
  Eva Kemp.

  #28715 Copied
  

  Eva Kemp

  Participant

  December 9, 2014 at 16:04

  Hello @dksarup,

  Please update Legenda theme to 2.4.1 version. This bug is fixed there.
  https://www.youtube.com/watch?v=KdWESIIPU1k

  Thank you.
  Regards,
  Eva Kemp.

  #28716 Copied
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