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  whym

  Participant

  April 17, 2026 at 03:18

  The thumbnails of products with “additional product images” disappear when hovering over on the Shop page. I’ve attached a screen recording.

  Thank you for your help.
  Anna

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  #469006 Copied
  1 Answer
  

  Jack Richardson

  Support staff

  April 17, 2026 at 06:40

  Hello @whym,

  Please check now.

  Since you are using the EWWW Image Optimizer plugin, which replaces the original image source with a data-base64 source value, the hover effect was not functioning correctly. To resolve this, you need to add such images to the exclusions list in your plugin settings: https://prnt.sc/Qh4bcmXpi93W.

  We have added the “main-hover-slider-img” image class to the exclusions, and the hover effect is now working properly (example: https://gyazo.com/97ec98e070c84aee45b24fbb780922c3).

  For more details about the plugin settings, please refer to: https://docs.ewww.io/article/74-lazy-load

  You can also review a similar solution for the WP Rocket plugin here: https://www.8theme.com/topic/wp-rocket-plugin-and-smart-carousel-issue/#post-409913

  Best regards,
  Jack Richardson
  The 8Theme’s Team

  #469010 Copied
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