Return to previous page

Product Thumbnails are Still Blurry - by Patricia

This topic has 4 replies, 2 voices, and was last updated 10 years, 11 months ago ago by Eva Kemp

Patricia

Participant

January 3, 2015 at 00:10

Hello,
My original thread (https://www.8theme.com/topic/images-blurry-on-mobile/) talked about blurry images on mobile (iOS, Android, Windows Phone) when you see all product thumbnails.
After you tap to view a product, the thumbnails look perfect.
You suggested to add some CSS that decreased the width to 50%; that didn’t solve things. They still look blurry, and now the images are half the size as before. The clien didn’t like that.

I found another thread similar to my issue:
https://www.8theme.com/topic/pixellated-product-images/

I followed all instructions listed there (use your recommended dimesions in Woo Commerce) and Regenerate Thumbnails.

That still doesn’t work.

Please see these images for examples of the problem:
http://ge.tt/7rebKs72?c

I will give you login info in the Private content.

Thank you for the help.

Please, contact administrator
for this information.

#31788 Copied

3 Answers

Eva Kemp

Participant

January 3, 2015 at 16:17

Hello,

As I see you didn’t add CSS code in custom.css, and you didn’t create this file.
Also we recommend you to update theme to the latest version 2.5 and Woocommerce plugin as well.
Don’t forget to create back up of the files and database before update!

Thank you.
Regards,
Eva Kemp.

#31827 Copied

Patricia

Participant

January 5, 2015 at 20:28

Thank you for checking.
You’re right that the CSS code to the testing site I gave you was not added. I was hoping for another answer because the result of using the code wasn’t what we would have liked. You can see on the mobile browser http://elsavalencia.com an example where the exact code was added. The image is 50% wide, but it’s still blurry.

I will upgrade the theme and plugins now. I hope this helps.

#32055 Copied

Eva Kemp

Participant

January 6, 2015 at 09:57

Hello,

Ok, let us know if problem persists after update.

Thank you.
Regards,
Eva Kemp.

#32097 Copied
Viewing 4 results - 1 through 4 (of 4 total)