This topic has 9 replies, 2 voices, and was last updated 6 years, 12 months ago ago by Rose Tyler
Hi There
My client has updated her wordpress to version 4.7.4 and the woocommerce is on version 3.0.
But now we have just noticed that the product tags in both the admin area and the front end are no longer working.
I have taken a manual ftp backup of the whole site and also a seprate copy of the database.
Please can you help?
Hello,
You need update theme to 3.0.1 version.
The latest theme version you can download on Themeforest https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976?s_rank=3
It is compatible with WooCommerce 3.0.1.
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Don’t forget to create backup of your files and database before starting update process!
Also, update Ultimate Addons for Visual Composer and WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/
Regards,
Rose Tyler.
Hi Rise
Many thanks for this. Is there any chance I can get you to this for me. I have had bad experiences before thrying to update theme and Visual composer via FTP and everything went badly wrong.
Best regards Jan
Hello,
Please wait, we will update theme for you.
Regards,
Rose Tyler.
Hi Rose
Are you still working on the wesbsite, as I have noticed that the two areas of the footer have disappeared?
You can see the original design for the footers from my original test-website where I built the site before going live, see the private area.
Best regards Jan
Hello,
Yes, we still working.
I will inform you when we finish.
Regards,
Rose Tyler.
Hello,
Done. Please check.
Regards,
Rose Tyler.
Dear Rose
Thank you, thank you, thank you!
You have been brilliant!
I really appreciate your help.
Jan
Hello,
You’re welcome!
Would be very grateful if you can leave 5-stars rating and your comment for our theme on ThemeForest https://themeforest.net/downloads
Thanks.
Regards,
Rose Tyler.
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