Product Tabs not working - by costheo - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Jack Richardson

  • Avatar: costheo
    costheo
    Participant
    February 9, 2016 at 09:05

    Hi,
    After updating WooCommerce to 2.5.2 the product tabs stopped working and only showing the products description tab.
    In WooCommerce system status I get the following:
    “royal/woocommerce/content-product_cat.php version 2.5.0 is out of date. The core version is 2.5.2, ”

    Please advise.

    Regards,
    Costas

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    February 9, 2016 at 09:38

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: costheo
    costheo
    Participant
    February 9, 2016 at 11:40

    Since the site is not live yet for the public can you send me your ip to include it in the htaccess file?
    Or you can do it yourself through the ftp. Below is the info in the private content.

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 9, 2016 at 17:08

    Hello,

    I’ve reuploaded the theme.
    Clear browser cache and check tabs now.

    Best regards,
    Jack Richardson.

    Avatar: costheo
    costheo
    Participant
    February 9, 2016 at 17:25

    Hi Jack,
    It works perfectly now. Thanks for your help.

    Best Regards,
    Costas

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 9, 2016 at 17:29

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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The issue related to '‘Product Tabs not working’' has been successfully resolved, and the topic is now closed for further responses

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