Product Tabs Issue - by chrystalltips - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 10 years, 3 months ago ago by Eva Kemp

  • Avatar: chrystalltips
    chrystalltips
    Participant
    September 18, 2015 at 23:46

    Hello,

    I have an issue with the product tabs on single product page.

    When they are clicked, they don’t open or show information, just jumps to the footer area.

    Regards

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    September 19, 2015 at 09:15

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: chrystalltips
    chrystalltips
    Participant
    September 19, 2015 at 17:38

    Perfect!

    Thank You.

    Avatar: Eva
    Eva Kemp
    Participant
    September 19, 2015 at 23:11

    Hello,

    You are welcome!

    Regards,
    Eva Kemp.

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