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  spksds

  Participant

  June 21, 2021 at 09:35

  Product tabs for Additional Information/ Reviews not working properly for few products.
  I have noticed it happen with variable products.
  If a variable/attribute is already selected (by default) then these tabs work properly otherwise they do not work. Please find the two links of the same product.

  Please, contact administrator
  for this information.

  #291549 Copied Theme version: 7.2.11 WooCommerce version: 5.4.1
  3 Answers
  

  Rose Tyler

  Support staff

  June 22, 2021 at 09:09

  Hello,

  Thanks for using our theme.
  Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how tabs work then.

  Regards

  #291617 Copied
  

  spksds

  Participant

  June 22, 2021 at 13:48

  Thank you, problem is because of WP Rocket plugin.
  Plz let me know if there is any method to exclude this part of webpage from catching or css modification my this plugin.

  #291656 Copied
  

  Olga Barlow

  Participant

  June 22, 2021 at 17:28

  Hello,

  There is no option to exclude tabs only. Provide us with WP Dashboard access to your site and we’ll check if we could help with cache plugin settings.

  Regards

  #291692 Copied
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