• 

  turndsinnr

  Participant

  August 1, 2021 at 01:53

  I’m having issues with the slider and products images not showing correctly.

  #297181 Copied Theme version: 8.0.2 WooCommerce version: 5.5.2
  8 Answers
  

  Rose Tyler

  Support staff

  August 1, 2021 at 07:06

  Hello,

  Thanks for using our theme.
  Theme Options > Speed Optimization > change Image Loading Type to Default.

  Regards

  #297187 Copied
  

  turndsinnr

  Participant

  August 3, 2021 at 02:43

  It’s still set to default.

  #297445 Copied
  

  Rose Tyler

  Support staff

  August 3, 2021 at 06:56

  Hello,

  Thanks for the reply.
  Your site is under maintenance mode, so we can’t check it. Could you provide temporary wp-admin access? Also, provide a screenshot that will show the missing images. You can use Gayzo or Lightshot screenshot tools to make and share screenshots.

  Regards

  #297455 Copied
  

  turndsinnr

  Participant

  August 10, 2021 at 18:41

  See private content

  Please contact administrator
  for this information.

  #298446 Copied
  

  Rose Tyler

  Support staff

  August 11, 2021 at 07:18

  Hello,

  Please check credentials – https://gyazo.com/d5562971a3c639c514f883e9e6540338

  Regards

  #298466 Copied
  

  turndsinnr

  Participant

  August 11, 2021 at 21:30

  Sorry about that, re-check content

  Please contact administrator
  for this information.

  #298572 Copied
  

  turndsinnr

  Participant

  August 12, 2021 at 13:26

  Any update?

  #298665 Copied
  

  Rose Tyler

  Support staff

  August 13, 2021 at 07:57

  Hello,

  Sorry for the delay in answering.
  Do you mean problem with the slider on the single product page? Have you tried to disable 3rd party plugins as was suggested in another topic?
  If the problem is independent of plugins, provide temporary FTP access, so we can take a closer look.

  Regards

  #298741 Copied
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