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Product Size Issue - by cmo140 - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Jack Richardson

cmo140

Participant

December 16, 2015 at 05:13

AS I can see, others have had this issue.

The product size on the product page is to large. I have done like the others, change the size in the settings and regenerated the thumbnails and its to large.

My original image for this is 800x 1000. ( is this to large, I want the zoom feature to work)

I want the similar size as the demo:

My pictures will not be squares like you have the demo, so I was thinking as close as I can get to that similar size.

https://www.8theme.com/demo/legenda/shop/fashion-jacket-3/

I provided the login and website on the private content section.

Please, contact administrator
for this information.

#104469 Copied

12 Answers

Jack Richardson

Support staff

December 16, 2015 at 08:55

Hello,

Our image has original sizes 2160px * 2350px.
Try to reupload your image in higher resolution.

Best regards,
Jack Richardson.

#104487 Copied

cmo140

Participant

December 16, 2015 at 15:29

HI there,

why would that affect the size in the product page anyway. Should it follow what the settings are in the woocommerce plugin?

You are stating, if I make the picture a size as you suggest, it will follow the same trait as the demo I sent you.

In the other comments, I see that we have to change some of the code in the theme. Do I have to do the same ?

#104597 Copied

Jack Richardson

Support staff

December 16, 2015 at 16:21

Hello,

If you want to make all the product images on grid the same size, you need to use hard crop option in Theme Options > Product Page Layout > Image Cropping > ON. If you disable/enable this option keep in mind that you need to regenerate all the images after that. You can use Regenerate thumbnail plugin.
As for single product page, unfortunately to change image settings you need to edit template file legenda/woocommerce/single-product/product-image.php . Create child theme, copy this file into child theme and then change the $mainImageWidth = 600; $mainImageHeight = 900; $mainImageCrop = false; to values you need.

Best regards,
Jack Richardson.

#104610 Copied

cmo140

Participant

December 16, 2015 at 16:28

I want all the product images to be the same size. You are stating I need to change that file and if I have to, can you do it for me. I see that you do that with the rest of the support issues.

#104614 Copied

Eva Kemp

Participant

December 16, 2015 at 19:57

Hello,

Please provide us with FTP credentials and specify what sizes for single product image you want to set.

Regards,
Eva Kemp.

#104654 Copied

cmo140

Participant

December 17, 2015 at 02:41

No Problem

Please, contact administrator
for this information.

#104690 Copied

cmo140

Participant

December 17, 2015 at 03:47

I forgot about the size.

I want it as close as this demo :

https://www.8theme.com/demo/legenda/shop/fashion-jacket-3/

It won’t be the size because of the format I picked.

Thanks

#104695 Copied

Jack Richardson

Support staff

December 17, 2015 at 14:27

Hello,

I’ve created child theme for you with needed files, made the necessary changes and regenerated thumbnails.
Please clear browser cache and check the site.

Best regards,
Jack Richardson

#104757 Copied

cmo140

Participant

December 31, 2015 at 03:05

Thanks for doing the update for me.

The changes made the product stretched. Example : http://rahmieneh.com/product/charm-chunky-crystal-statement-necklace/

and then compare the light box pop up.

What can we do to change this?

#106366 Copied

Jack Richardson

Support staff

January 4, 2016 at 12:13

Hello,

Disable zoom effect in Theme Options > Single Product Page and then check the product image or upload product images with different dimensions.

Best regards,
Jack Richardson.

#106550 Copied

cmo140

Participant

January 4, 2016 at 16:25

A couple weeks ago, someone from your staff went to my child theme and made some changes. I want to make sure they are correct ones. Also do you see what I mean when you look at the item?

We want the zoom on also.

#106607 Copied

Jack Richardson

Support staff

January 7, 2016 at 16:37

Hello,

I’ve changed width in child theme style.css to 384px for thumbnails.
Please check single product page now.

Best regards,
Jack Richardson.

#107021 Copied
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