Product Search Bar is not showing all SKUs

This topic has 5 replies, 2 voices, and was last updated 5 months ago ago by Tony Rodriguez

  • Avatar: khurram virk
    khurram virk
    Participant
    December 6, 2023 at 22:55

    Dear Sir

    Good day to you!

    The SKU’s of some products show in the search bar while sku of some other products don’t show in search. Please guide us how we can solve it?

    thank you

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: khurram virk
    khurram virk
    Participant
    December 6, 2023 at 23:00

    dear sir

    pvt content

    thank you

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 7, 2023 at 07:08

    Hello, @khurram virk,

    I hope this message finds you well.

    We are pleased to inform you that we have completed the testing of the search functionality on your website. Our findings indicate that the majority of the Stock Keeping Units (SKUs) are operating correctly within the search parameters.

    To ensure comprehensive support, we kindly request that you provide us with the URL of the specific product for which the SKU has been configured but is not appearing in the live search results. This will enable us to conduct a focused investigation on the particular product and work towards a prompt resolution.

    We appreciate your cooperation in this matter and look forward to your prompt response.

    Best Regards,
    The 8Theme Team

    Avatar: khurram virk
    khurram virk
    Participant
    December 8, 2023 at 08:56

    Dear Sir

    good day to you!

    here are some links for your testing.

    thank you.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 8, 2023 at 12:24

    Hello, @khurram virk,

    We appreciate you reaching out and providing the URLs for the products in question. Upon thorough examination, we have tested each of the products you mentioned, and we are pleased to inform you that all the SKU searches are functioning correctly without any issues detected.

    For your convenience, we have recorded a comprehensive video demonstrating the process. You are invited to view the video at the following link:

    https://www.veed.io/view/8a6e7faf-7d58-42a8-b3b6-3ddc29e81394?sharingWidget=true&panel=share

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

  • Viewing 5 results - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.