Product Quick View is not working - by RazzakTextile

This topic has 11 replies, 2 voices, and was last updated 4 years, 8 months ago ago by RazzakTextile

  • Avatar: RazzakTextile
    RazzakTextile
    Participant
    March 26, 2021 at 14:44

    Product Quick View is not working==>>

    Screenshot=>> https://prnt.sc/10w5cel

    When I click the quick view then not opening any pop-up window.

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2021 at 15:34

    Hello,

    Download etheme.min.js from this page https://dropmefiles.com/YxjCd and reupload it into wp-content/themes/xstore/js folder via FTP.

    Regards

    Avatar: RazzakTextile
    RazzakTextile
    Participant
    March 27, 2021 at 13:31

    This link ==>> https://dropmefiles.com/YxjCd

    Is not working from my site.

    Please complete & solve this from your site. I have gave you my all login credentials. Please download & upload in my cPanel & solve this issue.

    Avatar: RazzakTextile
    RazzakTextile
    Participant
    March 27, 2021 at 13:36

    I have done this download your file & upload it my site but still not working.

    Avatar: RazzakTextile
    RazzakTextile
    Participant
    March 27, 2021 at 13:37

    Please see the screenshot my old & new files that you provided==>> https://prnt.sc/10x1t27

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2021 at 18:08

    Do you use server cache or CDN? Clear all cache, because after the file re-uploading the problem with the quick view should be solved.

    Regards

    Avatar: RazzakTextile
    RazzakTextile
    Participant
    March 28, 2021 at 09:27

    After the file re-uploaded I cleaned all cache from my all w3 Total Cache Plugin, CDN & server cache.Now i again cleaned all caches from all site. Still quick view button is not working. Please solve this soon.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2021 at 07:55

    Hello,

    We’ve uploaded the correct files. Please clear CDN and all cache one more time.

    Regards

    Avatar: RazzakTextile
    RazzakTextile
    Participant
    March 29, 2021 at 11:55

    Now again I have cleared CDN & all cache but not working Quick View.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2021 at 12:54

    The correct file was uploaded via cpanel, but the old one is loaded/works on the site due to the CDN – https://prnt.sc/10yyf7j If you can’t clear CDN cache or disable it at all, contact your hosting provide and ask about assistance. We did all that we can from our side.

    Regards

    Avatar: RazzakTextile
    RazzakTextile
    Participant
    March 30, 2021 at 10:07

    solved. thanks

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The issue related to '‘Product Quick View is not working’' has been successfully resolved, and the topic is now closed for further responses

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