Product pricing does not change - by eryogeshsingh

This topic has 13 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

  • Avatar: eryogeshsingh
    eryogeshsingh
    Participant
    October 1, 2015 at 11:11

    The product pricing on the single product page does not change dynamically when a variation is selected. e.g. http://sockencloud.com/shop/gatow-unisex-socken-abonnement/ (the last dropdown should change the pricing).

    I have already tried disabling all the plugins with only WooCommerce enabled.

    12 Answers
    Avatar: stan
    Stan Russell
    Participant
    October 1, 2015 at 12:40

    Hello eryogeshsingh,

    please provide us with admin credentials for your site. We will check this issue more deep.

    Regards,
    Stan Russell.

    Avatar: eryogeshsingh
    eryogeshsingh
    Participant
    October 1, 2015 at 18:49

    Here are the required details. Thanks for your quick response.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 1, 2015 at 18:59

    Hello,

    We can’t access your site, seems the access is restricted on a server where your site is hosted.
    Is Firewall enabled there?
    Shall we provide our IP address to put it into white list?

    Regards,
    Eva Kemp.

    Avatar: eryogeshsingh
    eryogeshsingh
    Participant
    October 1, 2015 at 19:04

    I am sorry. I checked the logins and they are working fine for me, can you please try again 🙂

    Avatar: eryogeshsingh
    eryogeshsingh
    Participant
    October 2, 2015 at 04:37

    Any update? Were you able to login?

    Avatar: Eva
    Eva Kemp
    Support staff
    October 2, 2015 at 10:30

    Hello,

    The access to site is closed for us.
    We’re getting this error when trying to open it:
    http://storage4.static.itmages.com/i/15/1002/h_1443778230_8031855_f5ea960c57.png
    Please check it with your hosting provider. Seems there is Firewall enabled on your server.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: eryogeshsingh
    eryogeshsingh
    Participant
    October 2, 2015 at 10:38

    Please share your IP, i’ll whitelist it on our server.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 2, 2015 at 11:38

    Hello,

    Please check your email address. The IP has been sent.

    Regards,
    Eva Kemp.

    Avatar: eryogeshsingh
    eryogeshsingh
    Participant
    October 2, 2015 at 12:16

    I added the IP to whitelist and replied to the same email 🙂

    Avatar: Eva
    Eva Kemp
    Support staff
    October 2, 2015 at 12:38

    Hello,

    As I see the price is changed when variations are selected:
    http://storage7.static.itmages.com/i/15/1002/h_1443785835_2647661_7a3d34ffcc.png

    Please describe step by step how we can see the issue.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: eryogeshsingh
    eryogeshsingh
    Participant
    October 2, 2015 at 14:34

    No its not, i am sorry but you are checking at the wrong place. See the screenshot: https://drive.google.com/file/d/0B97yRWWFLhJdSHFRWFZRRy1RSmc/view?usp=drivesdk

    Avatar: Eva
    Eva Kemp
    Support staff
    October 2, 2015 at 15:18

    Hello,

    Unfortunately there is incompatibility with WooCommerce Subscriptions plugin and the theme.
    Please take our apologies but we don’t provide support for 3rd-party extensions.

    Regards,
    Eva Kemp.

  • Viewing 13 results - 1 through 13 (of 13 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.