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  eryogeshsingh

  Participant

  October 1, 2015 11:11 am

  The product pricing on the single product page does not change dynamically when a variation is selected. e.g. http://sockencloud.com/shop/gatow-unisex-socken-abonnement/ (the last dropdown should change the pricing).

  I have already tried disabling all the plugins with only WooCommerce enabled.

  Site URL: hidden

  Theme version: 2.5

  WooCommerce version: 2.4.7

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  Stan Russell

  Participant

  October 1, 2015 12:40 pm

  Hello eryogeshsingh,

  please provide us with admin credentials for your site. We will check this issue more deep.

  Regards,
  Stan Russell.

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  eryogeshsingh

  Participant

  October 1, 2015 6:49 pm

  Here are the required details. Thanks for your quick response.

  

  Content is visible for topic creator and
  support staff only.

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  Eva Kemp

  Support staff

  October 1, 2015 6:59 pm

  Hello,

  We can’t access your site, seems the access is restricted on a server where your site is hosted.
  Is Firewall enabled there?
  Shall we provide our IP address to put it into white list?

  Regards,
  Eva Kemp.

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  eryogeshsingh

  Participant

  October 1, 2015 7:04 pm

  I am sorry. I checked the logins and they are working fine for me, can you please try again 🙂

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  eryogeshsingh

  Participant

  October 2, 2015 4:37 am

  Any update? Were you able to login?

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  Eva Kemp

  Support staff

  October 2, 2015 10:30 am

  Hello,

  The access to site is closed for us.
  We’re getting this error when trying to open it:
  http://storage4.static.itmages.com/i/15/1002/h_1443778230_8031855_f5ea960c57.png
  Please check it with your hosting provider. Seems there is Firewall enabled on your server.

  Thank you.

  Regards,
  Eva Kemp.

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  eryogeshsingh

  Participant

  October 2, 2015 10:38 am

  Please share your IP, i’ll whitelist it on our server.

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  Eva Kemp

  Support staff

  October 2, 2015 11:38 am

  Hello,

  Please check your email address. The IP has been sent.

  Regards,
  Eva Kemp.

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  eryogeshsingh

  Participant

  October 2, 2015 12:16 pm

  I added the IP to whitelist and replied to the same email 🙂

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  Eva Kemp

  Support staff

  October 2, 2015 12:38 pm

  Hello,

  As I see the price is changed when variations are selected:
  http://storage7.static.itmages.com/i/15/1002/h_1443785835_2647661_7a3d34ffcc.png

  Please describe step by step how we can see the issue.

  Thank you.

  Regards,
  Eva Kemp.

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  eryogeshsingh

  Participant

  October 2, 2015 2:34 pm

  No its not, i am sorry but you are checking at the wrong place. See the screenshot: https://drive.google.com/file/d/0B97yRWWFLhJdSHFRWFZRRy1RSmc/view?usp=drivesdk

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  Eva Kemp

  Support staff

  October 2, 2015 3:18 pm

  Hello,

  Unfortunately there is incompatibility with WooCommerce Subscriptions plugin and the theme.
  Please take our apologies but we don’t provide support for 3rd-party extensions.

  Regards,
  Eva Kemp.

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