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Product pictures not visible on product overview page

This topic has 4 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

derycke

Participant

December 23, 2015 at 12:02

Hi,

I think it is after an update, but on my product overview pages (per category), the product pictures are not visible.

No clue how this happened and how to solve this.

Example: https://www.derycke-store.com/?product_cat=undies

Kind regards,

Floran

#105578 Copied Theme version: 1.2 WooCommerce version: 2.4.12

3 Answers

Stan Russell

Participant

December 23, 2015 at 13:57

Hello derycke,

please provide us with admin credentials for your site in private content. We will check this problem.

Regards,
Stan Russell.

#105588 Copied

derycke

Participant

December 24, 2015 at 11:32

Herewith the credentials.

Please, contact administrator
for this information.

#105696 Copied

Eva Kemp

Support staff

December 24, 2015 at 13:20

Hello,

You’re using very old theme version.
Please update the theme to the latest version 2.7.1.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#105704 Copied
Tagged: overview, pictures, product, themes, visible, woocommerce, wordpress
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