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Product pictures not displaying correctly.

This topic has 4 replies, 2 voices, and was last updated 8 years, 6 months ago ago by Eva Kemp

  • Avatar: karl thies
    karl thies
    Participant
    October 5, 2015 at 22:18

    hi, all of my products show this cropped pic on their designated page.

    there is no problem when browsing the products on grid view.

    http://prntscr.com/8o592i

    the low res is temporary, but when i first started uploading products the images looked fine, idk what what happened.

    Please, contact administrator
    for this information.
    #91548 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 6, 2015 at 08:50

    Hello,

    The reason is your image is too small. You need upload it in higher resolution, or meanwhile you can disable Zoom effect in Theme Options > Single Product Page.

    Regards,
    Eva Kemp.

    #91619 Copied
    Avatar: karl thies
    karl thies
    Participant
    October 7, 2015 at 09:45

    thank you.

    #92059 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    October 7, 2015 at 09:46

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #92062 Copied
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