Product page should show the categories according to the sidebar arranged

This topic has 10 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Rose Tyler

  • Avatar: Thinktech
    Thinktech
    Participant
    May 9, 2019 at 07:13
    9 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 9, 2019 at 10:51

    Hello,

    Sorry but we can’t check the problem on your site we see only WP error http://prntscr.com/nmcwrg
    Fix it and reply back.

    Regards

    Avatar: Thinktech
    Thinktech
    Participant
    May 10, 2019 at 05:35

    now you can check issues has been resolved
    3.on click on quick view,the following error comes
    http://prntscr.com/nmo8ur

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2019 at 07:44

    Hello,

    I do not see the problem with the Quick View – https://prnt.sc/nmp6gn
    Is there anything else I can help you with?

    Regards

    Avatar: Thinktech
    Thinktech
    Participant
    May 10, 2019 at 07:55

    please help with this asap

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2019 at 08:15

    Hello,

    Please describe your problems one by one in more details.
    What browser do you use? Could you provide temporary wp-admin access?

    Regards

    Avatar: Thinktech
    Thinktech
    Participant
    May 10, 2019 at 10:08

    the product category which i have arranged in sidebar according to that it was getting displayed in the product page after theme update, the product category are not in order in the product landing page
    http://saibabamachines.com.cp-45.webhostbox.net/products/ ,the product should get arranged http://prntscr.com/nmqs3s

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2019 at 11:57

    Hello,

    Try to change the order of categories here – https://gyazo.com/917f78f4001e4939cc40a41c3d9f1b3f

    Regards

    Avatar: Thinktech
    Thinktech
    Participant
    May 10, 2019 at 12:10
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2019 at 12:27

    Hello,

    To give a solid response about this, I should take a closer look. Please provide temporary wp-admin and FTP access.
    Do you have server cache or CDN? Please clear all cache.

    Regards

  • Viewing 10 results - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.