Product Page Mega Menu Dropdown Cant Display

This topic has 10 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Shadow7

  • Avatar: pn12685890
    Shadow7
    Participant
    July 16, 2021 at 03:17

    Hi,

    Just update to 8.0 version of theme.

    Why my dropdown menu cant show up when inside product page ? When hover just show up background page.

    Where do I can check what cause or re-enable it ?

    Issue Screenshot:
    https://ibb.co/pLQbXJ2

    Home, Products Category Page View no problem.
    https://ibb.co/TtWPK8B

    9 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2021 at 12:13

    Hello,

    Provide us with link to your site and WP Dashboard access. We’ll check the issue in more detail.

    Regards

    Avatar: pn12685890
    Shadow7
    Participant
    July 16, 2021 at 16:48

    This is temp.login, please help check and let me know what cause if can.

    Afraid still happening next time.

    Thanks.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2021 at 21:04

    Hello,

    Are you talking about the mega menu on the single product https://prnt.sc/1bvwqwc ?

    Regards

    Avatar: pn12685890
    Shadow7
    Participant
    July 16, 2021 at 21:37

    Yes. Its solved?

    Found it dont show up the menu on single product page but other page no issue.

    Which part that I do causes this issue?

    I have try clear cache and try different brower that time, but dint help for me, then posted help topic here.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2021 at 21:55

    Hello,

    Check the single product now, please.

    Regards

    Avatar: pn12685890
    Shadow7
    Participant
    July 16, 2021 at 23:10

    Checked, thanks.

    May know what the root cause or my setting got wrong ?

    Avatar: pn12685890
    Shadow7
    Participant
    July 17, 2021 at 04:59

    1. Again, the single products page, the mega menu dropdown dont show again.
    Please help check it, which setting will cause this issue ?

    2. single products page, – / + button no working , dint increase or decrease quantity.

    Avatar: pn12685890
    Shadow7
    Participant
    July 17, 2021 at 17:35

    Addtional Info for previous issue:

    1. 1. Again the single products page, the mega menu dropdown dint show again.
    Please help check it, which setting will cause this issue ?
    And how I gonna reset to be default I needed ?
    https://ibb.co/qYnttfT

    2. Single products page, – / + button no working , dint increase or decrease quantity.
    Included the bottom related product not working also.
    https://ibb.co/m603wMp
    https://ibb.co/MMqzYdd

    Avatar: pn12685890
    Shadow7
    Participant
    July 19, 2021 at 00:40

    Just temp resolved by disable Menu Dropdown Ajax Loading options.

    Hope will fix soon as possible.

  • Viewing 10 results - 1 through 10 (of 10 total)

The issue related to '‘Product Page Mega Menu Dropdown Cant Display’' has been successfully resolved, and the topic is now closed for further responses

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