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  stp33

  Participant

  May 30, 2015 at 22:42

  I am having layout issues on the product page where some rows will only have 1 product in a row and other 2 or 3 randomly throughout the page. Link included below.

  Also how can I add the several pages in the same category so that my page is not too long. I want to limit each page to about 16 products and offer the next page selection on the category page for scrolling.

  Please, contact administrator
  for this information.

  #67159 Copied Theme version: classico
  12 Answers
  

  stp33

  Participant

  May 30, 2015 at 22:54

  I just realized it only does the sporadic layout of the products when the browser is open to a full screen.

  #67160 Copied
  

  Eva Kemp

  Participant

  June 1, 2015 at 12:13

  Hello,

  Please update the theme to the latest 1.1 version.
  Before update delete “woocommerce” folder in the directory wp-content/themes/classico/ and it’ll be reuploaded from a new theme package.
  Also update all required plugins https://www.8theme.com/download-plugins/ .
  
  Don’t forget to create back up of your files and database before starting update process!

  
  (it’s for Legenda theme but the process is the same).

  Regards,
  Eva Kemp.

  #67273 Copied
  

  stp33

  Participant

  June 2, 2015 at 04:48

  Hi Eva,

  I updated all of the plugins but there are issues with the new version of the theme. My site goes black. There are errors during the upload of the theme. Not sure how to proceed. I did exactly what the video said and the site is blank.

  #67419 Copied
  

  stp33

  Participant

  June 2, 2015 at 04:53

  I have supplied the error message I am getting regarding the woo commerce template files

  Please, contact administrator
  for this information.

  #67421 Copied
  

  Eva Kemp

  Participant

  June 2, 2015 at 08:47

  Hello,

  Please provide us with FTP credentials.

  Thank you.
  Regards,
  Eva Kemp.

  #67446 Copied
  

  stp33

  Participant

  June 2, 2015 at 19:47

  info below. error message info provided in previous post also.

  Please, contact administrator
  for this information.

  #67677 Copied
  

  Eva Kemp

  Participant

  June 3, 2015 at 08:21

  Hello,

  You provided us with wp-admin panel credentials, but we also need FTP access. If you don’t know it please ask your host to give you FTP login details.

  Thank you.
  Regards,
  Eva Kemp.

  #67732 Copied
  

  stp33

  Participant

  June 3, 2015 at 08:28

  Content below. Thank you for your help.

  Please, contact administrator
  for this information.

  #67735 Copied
  

  Eva Kemp

  Participant

  June 3, 2015 at 09:13

  Hello,

  Please check if you closed all tags in products editor, for example I found unclosed <p> tags for “Verona French Antique Mantel” product in short description editor and closed them.
  Please check all your products whether you missed any code and after that check products layout.

  Thank you.
  Regards,
  Eva Kemp.

  #67744 Copied
  

  stp33

  Participant

  June 4, 2015 at 03:35

  Please see below

  Please, contact administrator
  for this information.

  #67980 Copied
  

  stp33

  Participant

  June 4, 2015 at 06:24

  HI Eva,

  Theme woocommerce template issue has been resolved. Thank you I will try to check the short description on products to see if product layout will correct itself.

  Thank you!

  #67983 Copied
  

  Robert Hall

  Participant

  June 4, 2015 at 07:20

  Hello,

  You’re welcome!
  If you have any questions please feel free to contact us.

  Regards,
  Robert Hall.

  #67988 Copied
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