Product Page Image Size - by gazzaluty - on WordPress WooCommerce support

This topic has 15 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: gazzaluty
    gazzaluty
    Participant
    January 22, 2015 at 12:33

    Hi,

    I need to change the size of the product when i click into the product selected.

    I have tried to change the setting in woocommerce but this doesn’t work. It only makes the image distorted. I guess it is stretching the image to fit into the div?

    Any help would be appreciated.

    Thanks,

    Gareth

    14 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 22, 2015 at 12:58

    Hello,

    For clarify. Do you want increse image size of product on product page or single product page?
    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: gazzaluty
    gazzaluty
    Participant
    January 22, 2015 at 13:34

    Hi Robert,

    Thanks for then prompt response.

    I want to make the product image smaller in the single product page. This is the page with the product price and description.

    I am working locally so i cannot provide the wp-admin login.

    Thanks,

    Gareth

    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 22, 2015 at 13:45

    You need set image size for Single Product Image in WooCommerce > Settings > Products.
    After that you need download Regenerate Thumbnails plugin and do regenerate.

    Regards,
    Robert Hall.

    Avatar: gazzaluty
    gazzaluty
    Participant
    January 22, 2015 at 13:55

    I have tried that. All this seems to do is distort that image, which makes me think that the image is getting smaller but then actually getting stretch? Could this be the case?

    i could give you teamviewer access if you like?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 22, 2015 at 14:01

    Sorry, but we need access to your admin panel to look on issue more deeply.
    Can you provide as with credentials to admin panel?

    Regards,
    Robert Hall.

    Avatar: gazzaluty
    gazzaluty
    Participant
    January 22, 2015 at 14:10

    You can remotely access my laptop with team viewer if i give you the details and you have the software. Once in the admin panel will be open.

    Thanks,

    Gareth

    Avatar: Eva
    Eva Kemp
    Support staff
    January 22, 2015 at 14:48

    Hello,

    Please take our apologies but image dimensions can’t be changed on a single product page in theme options as they can be distorted. It can be edited only in the theme files royal/woocommerce/single-product/product-image.php and royal/woocommerce/single-product/product-thumbnails.php. Also changes in custom.css need to be made.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: gazzaluty
    gazzaluty
    Participant
    January 22, 2015 at 15:23

    Hi Eva,

    If possible can you provide me with the code needed for the custom CSS and PHP files?

    Any help would be greatly Appreciated.

    Thanks Gareth

    Avatar: Eva
    Eva Kemp
    Support staff
    January 22, 2015 at 18:23

    Hello,

    Sorry for misunderstanding.
    Please try to set image sizes in Woocommerce > Settings as described in our documentation:
    https://www.8theme.com/demo/docs/royal/#!/woocommerce
    Then regenerate thumbnails with this plugin http://wordpress.org/plugins/regenerate-thumbnails/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: gazzaluty
    gazzaluty
    Participant
    January 23, 2015 at 12:25

    Hi,

    I have already tried this with no success.

    I have changed the value of the woocommerce products and regenerated the images. Once done the image is the same size and the value when i inspect element is still width 555px?

    Thanks,

    Gareth

    Avatar: Eva
    Eva Kemp
    Support staff
    January 23, 2015 at 13:45

    Hello,

    Please specify what sizes you want images to be set to and provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: gazzaluty
    gazzaluty
    Participant
    January 23, 2015 at 15:15

    Hi,

    I would like them to be 250px instead of 555px.

    I am working on localhost so the only way to change is via teamviewer or another remote login piece of software. Is this possible for you?

    Thanks,

    Gareth

    Avatar: gazzaluty
    gazzaluty
    Participant
    January 23, 2015 at 16:30

    So i have found a temporary solution.

    If i disable the zoom effect the product image re sizes.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 23, 2015 at 19:04

    Hello,

    That’s fine. If there are any questions feel free to contact us.

    Thank you.
    Regards,
    Eva Kemp.

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