Product page header needs a little adjustment to display like demo

This topic has 7 replies, 3 voices, and was last updated 3 weeks, 4 days ago ago by Rose Tyler

  • Avatar: HUSSTLE
    HUSSTLE
    Participant
    December 5, 2023 at 18:43

    So, I have implemented a sticky header (s) – 1 for homepage and 1 for all others – but somehow the product page is not displaying the page breadcrumb correctly. What did I do wrong or what CSS edit can be given to correctly show the product page.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 6, 2023 at 05:59

    Hello, @HUSSTLE,

    Thank you for reaching out to us.

    We apologize for any inconvenience you may have experienced. It appears that the product URL you have provided returns a 404 error. Could you kindly provide us with an updated and accurate URL? Additionally, to assist us in better understanding the issue at hand, we would appreciate it if you could capture and share a screenshot. You may upload the screenshot to https://imgbb.com/ and then share the resulting link with us.

    Furthermore, we have conducted a review of other product pages on your site and found them to be functioning correctly. For your reference, we have included screenshots of these pages in the private content area.

    We look forward to your prompt response so that we may assist you further.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: HUSSTLE
    HUSSTLE
    Participant
    December 6, 2023 at 14:11

    Sorry – you would be 100% correct. I removed the “demo” products.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 6, 2023 at 16:11

    Hello, HUSSTLE,

    We appreciate your prompt response.

    To address the issue you’ve mentioned, please navigate to Theme Options > Header Builder > Header Overlap & Transparent. Once there, you can disable the Header Overlap by setting it to ‘Off’. This should resolve the concern you are experiencing.

    If you continue to face difficulties or are unsure about the process, we would be more than happy to assist you further. You can grant us temporary wp-admin access to your site. This will allow us to review your settings directly and make the necessary adjustments on your behalf.

    Best regards,
    The 8Theme Team

    Avatar: HUSSTLE
    HUSSTLE
    Participant
    December 6, 2023 at 18:40

    Maybe you can check on product pages and see the breadcrumb is not appearing.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 7, 2023 at 05:39

    Hello, @HUSSTLE

    We are pleased to inform you that upon thorough review, both the Single Product page and the Shop Category pages on your website are displaying breadcrumbs correctly and they are fully functional. For your convenience, we have taken screenshots to illustrate this, which you can view at the following links:

    https://ibb.co/17Yzc6k
    https://ibb.co/K5X7k3v

    We kindly ask that you revisit your site after clearing your browser’s cache to ensure that you are viewing the most recent updates.

    Warm regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2024 at 08:49

    Hello,

    We hope this message finds you well.

    We are writing to inform you that we have introduced a new feature on our support forum that allows for the direct uploading of screenshot files. This enhancement is designed to streamline your experience by eliminating the need to use third-party services for sharing screenshots.

    Warm regards,
    The 8Theme Team

    Files is visible for topic creator and
    support staff only.
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