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Product Page displaying incorrect - by - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Olga Barlow

Inactive

March 7, 2017 at 22:05

Hi,

I’m having an issue on my single product page where the info is displaying BELOW the
slideshow instead of to the side.

https://tavlinsky.co.il/en/product/cumin/

I’ve tried a) updating X-Store b) Deactivating all plugins and c) all options for single product page layout. Nothing is working.

Also, when I try to update X-Store, I get a “Briefly unavailable for scheduled maintenance. Check back in a minute” page for a few minutes, and then I see that X-Store has not updated.

Please advise.

#156438 Copied Theme version: 3.81 WooCommerce version: 2.6.14

3 Answers

Olga Barlow

Support staff

March 9, 2017 at 13:01

Hello,

Provide, please, admin panel and FTP access to your site. We’ll check what is the reason of your problem.

Regards

#156559 Copied

Inactive

March 9, 2017 at 14:09

Requested info submitted privately.

Please also check why I am unable to update X-Store.

Thank you.

Please, contact administrator
for this information.

#156571 Copied

Olga Barlow

Support staff

March 11, 2017 at 10:52

Hello,

I have updated theme for you.
Your problem with single product page is related to Product Options for WooCommerce plugin, especially “Options underneath product image” option http://prntscr.com/eil4g6 Once I have disabled it everything works fine.

Regards

#156723 Copied
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