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  Inactive

  March 7, 2017 at 22:05

  Hi,

  I’m having an issue on my single product page where the info is displaying BELOW the
  slideshow instead of to the side.

  https://tavlinsky.co.il/en/product/cumin/

  I’ve tried a) updating X-Store b) Deactivating all plugins and c) all options for single product page layout. Nothing is working.

  Also, when I try to update X-Store, I get a “Briefly unavailable for scheduled maintenance. Check back in a minute” page for a few minutes, and then I see that X-Store has not updated.

  Please advise.

  #156438 Copied Theme version: 3.81 WooCommerce version: 2.6.14
  3 Answers
  

  Olga Barlow

  Participant

  March 9, 2017 at 13:01

  Hello,

  Provide, please, admin panel and FTP access to your site. We’ll check what is the reason of your problem.

  Regards

  #156559 Copied
  

  Inactive

  March 9, 2017 at 14:09

  Requested info submitted privately.

  Please also check why I am unable to update X-Store.

  Thank you.

  Please, contact administrator
  for this information.

  #156571 Copied
  

  Olga Barlow

  Participant

  March 11, 2017 at 10:52

  Hello,

  I have updated theme for you.
  Your problem with single product page is related to Product Options for WooCommerce plugin, especially “Options underneath product image” option http://prntscr.com/eil4g6 Once I have disabled it everything works fine.

  Regards

  #156723 Copied
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