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Product Page and Main Shop Page Front end

This topic has 11 replies, 2 voices, and was last updated 4 weeks ago ago by Jack Richardson

Warshne

Participant

December 31, 2025 at 13:46

Hi,
following points we need to rectify please advise.

1. Increase space between Breadcrumbs and Product Title
2. Reduce corner radius of buttons
3. Long Product description is missing in Frontend all the products we are listing
4. Double Links visible on Category Pages

Thanks
Nittn

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10 Answers

Jack Richardson

Support staff

December 31, 2025 at 14:00

Hello @Warshne,

We have adjusted the corner radius of the single product button, which was configured in your Theme Options -> Theme Custom CSS -> Global CSS (https://prnt.sc/mjHUvPg0zOn9). In addition, we have added custom CSS to increase the spacing between breadcrumb items on the single product page (https://prnt.sc/5eDjFVOMi14I).

To resolve the issue of the duplicate “Shop” menu item in your breadcrumbs, please add the following PHP snippet to your child theme’s functions.php file:
add_filter('etheme_breadcrumbs_shop_step', '__return_false', 999);

Regarding the missing main content on your single product page, it appears that this may be caused by a customization in your child theme. However, as our access is limited, we are unable to verify this directly. If you would like us to investigate further, please provide the correct FTP access to your website.

Best regards,
Jack Richardson
The 8Theme’s Team

#463539 Copied

Warshne

Participant

December 31, 2025 at 14:29

Thanks Jack,
Please see below for FTP access for the Long Description issue

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#463540 Copied

Jack Richardson

Support staff

December 31, 2025 at 15:04

Hello @Warshne,

Please check the private content. Also, kindly correct the credentials, as we are currently unable to see the username and host. It seems that this information was either combined into one string or omitted.

Best regards,
Jack Richardson
The 8Theme Team

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#463546 Copied

Warshne

Participant

December 31, 2025 at 21:25

Please try with below credentials, I tried this on Filezilla to succesfully connect.
thanks
Wish you Happy New Year !

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Warshne

Participant

December 31, 2025 at 21:37

Better to connect to below user – warshne
go to multisite folder Display Decor –

/home/warshne/public_html/DisplayDecor/wp-content/themes/xstore-child-ultima

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Jack Richardson

Support staff

January 1, 2026 at 11:59

Hello @Warshne,

Please check now. There was an issue with the tab configuration, which we have corrected on your website. The content is now properly displayed in the tabs on your single product page: https://prnt.sc/RkLvWi2910i7/n

Best regards,
Jack Richardson
The 8Theme’s Team

#463575 Copied

Warshne

Participant

January 1, 2026 at 16:02

suddenly there is a delay in refreshing of Admin page, which was not there previously,
please see attached screenshot
Thanks

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support staff only.

#463586 Copied

Jack Richardson

Support staff

January 1, 2026 at 17:08

Hello @Warshne,

Please note that we have not made any modifications that could affect your backend loading time or cause similar issues. If you have recently installed additional plugins, implemented customizations, or made changes to your server configuration, these actions might have contributed to the issue you mentioned.

We kindly ask you to monitor the situation for a while, as it may be a temporary issue. Additionally, we recommend creating separate topics for different questions. Thank you for respecting our support guidelines and rules.

Best regards,
Jack Richardson
The 8Theme’s Team

#463587 Copied

Warshne

Participant

January 1, 2026 at 19:47

Hi Jack,
Ok, We are also checking the reason for that, Sure we will create a topic for new issues.
Thanks
Nittn

#463591 Copied

Jack Richardson

Support staff

January 1, 2026 at 21:30

Hello @Warshne,

Thanks for your understanding.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind regards,
Jack Richardson
The 8theme’s team

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