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Product Page - by websuae - on WordPress WooCommerce support

This topic has 17 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Rose Tyler

websuae

Participant

October 3, 2017 at 12:09

Hello, Sir/Mam,

I have used this template for importing dummy content. But Seems Some Features Is Not Working So I will mention In Below So Please Let me know what I do?

Check Single Product Page: http://naira.boutique/product/bacaro-grape-2008/

Issues are,

1) For Theme Option => Single Product Page => Zoom Effect => Window It’s Already Enabled (Refer Attached Screenshot name like “screen1.jpg”)

2) Check For a Screenshot2 name like “screen2.jpg” and some issues facing like Unwanted Spaces, Not Showing Property Output As Per Demo Template & Not View Gallery Zooming Like Window Option.

3) Theme Options => Promo Popup I enabled but it’s not to a popup of a window.

So What I Do To Resolve this issue, Please Priority Based Solved It

Awaiting For Positive Response,

#174087 Copied Theme version: 3.3 WooCommerce version: 3.1.2

16 Answers

Rose Tyler

Support staff

October 3, 2017 at 12:15

Hello,

Please provide wp-admin access in Private Content.

Regards

#174089 Copied

websuae

Participant

October 3, 2017 at 13:24

Hello Sir,

Check My Website Credential In Private Content.

I liked the prompt response.

Thanking In Advance.

Please, contact administrator
for this information.

#174095 Copied

Rose Tyler

Support staff

October 3, 2017 at 13:40

Hello,

Please change PHP version to 5.6.
After that provide screenshots of your problems and FTP access.

Regards

#174096 Copied

Rose Tyler

Support staff

October 3, 2017 at 13:51

Did you make changes in template files?

Regards

#174098 Copied

websuae

Participant

October 3, 2017 at 14:53

Thanks For Response,

I upgrade my version PHP as per suggestion, But I can’t anything change in template files for legenda theme.

So please resolve it my errors.

Awaiting for positive response..

#174105 Copied

Rose Tyler

Support staff

October 3, 2017 at 15:15

Let me know when php version will be changed. Also, provide FTP access, so I could check theme files.

Regards

#174109 Copied

websuae

Participant

October 4, 2017 at 07:15

Hello, Sir/Mam,

As per requested I have upgraded PHP Version So please check It.

Here is my URL: http://naira.boutique/

As Per requirements, I am sharing you of that project FTP File Access.

So Please Do That & Resolve For Priority-Based

Awaiting For Positive Response

Please, contact administrator
for this information.

#174150 Copied

Rose Tyler

Support staff

October 4, 2017 at 08:57

Hello,

Done. Please check your site now.

Regards

#174165 Copied

websuae

Participant

October 10, 2017 at 09:38

Hello Sir/Mam,

Please Check My Site : http://naira.boutique

Checkout Issues

It’s Not Working & it’s generated some error like “BILLING POSTCODE / ZIP A REQUIRED FIELD.” But That type of fields it’s not available so why my website checkout form it’s not working.

I already attached screenshot Please check below URL :

http://naira.boutique/checkout.png

So please check and solve urgent based.

Awaiting for a positive response.

#174649 Copied

Rose Tyler

Support staff

October 10, 2017 at 09:44

Hello,

Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with the official theme too. Let me know result.

Regards

#174650 Copied

websuae

Participant

October 10, 2017 at 10:00

Hello Mam,

I already tried But Only Your Theme Issue Not To Other Themes,

So please solved it the priority based.

Awaiting for response

#174656 Copied

Rose Tyler

Support staff

October 10, 2017 at 10:12

I’ve checked your site and even with the default theme, I see this on checkout page https://prnt.sc/gvja0t

Regards

#174657 Copied

websuae

Participant

October 10, 2017 at 10:53

Hello Mam,

I checked your screenshot,

But How To Solve in Your Legenda Theme?

Please Do That

Awaiting for positive response.

#174661 Copied

Rose Tyler

Support staff

October 10, 2017 at 11:00

Hello,

As I said, the same problem persists not only with our theme but with default theme too, it means that the problem does not depend on theme functionality. We can help only if issue is related to theme functionality/files. In case problem with default options appears even with default WC theme you need to contact WooCommerce plugin support.

Regards

#174662 Copied

websuae

Participant

October 10, 2017 at 13:06

Hello mam/sir,

As per requested I checked other sites and templates for we developed, Woocommerce Its Good Work.

Why your template its not working woocommerce ? Please Give Better Solution Also i tried for installing updated version in woocommerce.

So please solved my query urgent based.

#174671 Copied

Rose Tyler

Support staff

October 11, 2017 at 08:38

Hello,

We are able to help you only with issues related strictly to our theme or plugins that come bundled with our theme. On your site, I can’t see checkout page even with the default theme. It means that the problem does not depend on theme functionality.

Regards

#174752 Copied
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