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Product not added to cart - by c9dd - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

  • Avatar: c9dd
    c9dd
    Participant
    August 31, 2017 at 14:27

    Hi there is an issue that when the products are added to the cart, they are removed on the reload of the page.

    #171256 Copied Theme version: 2.2 WooCommerce version: 2.6.14
    4 Answers
    Avatar: c9dd
    c9dd
    Participant
    August 31, 2017 at 19:20

    An update to this.

    I created a duplicate of the site to test on the same environment. I have deactivated the theme and activated the 2017 theme and also the plugins from the theme. The issue is gone, so it must be theme related.

    I have also updated the leader theme to version 2.4 and the issue is still there.

    Please advise?

    Please, contact administrator
    for this information.
    #171285 Copied Theme version: 2.4 WooCommerce version: 3.1.2
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2017 at 08:55

    Hello,

    Please try to disable 3rd party plugins and then check.
    Also, provide wp-admin access in Private Content.

    Regards

    #171320 Copied
    Avatar: c9dd
    c9dd
    Participant
    September 1, 2017 at 09:09

    As I said before, I have done that already and it made no difference.

    Please, contact administrator
    for this information.
    #171322 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2017 at 08:18

    Hello,

    Sorry for the long delay.
    I’ve replaced woocommerce folder and framework/woo.php file. Please check now.

    Regards

    #171590 Copied

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