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  marcj

  Participant

  October 4, 2016 at 19:38

  Have a website recently updated. Runs fine. Apart from the following….

  This page – full size or tablet… all works fine.

  http://www.sockcouncil.com/product-category/socks/

  This product (and two others) THE CHAMPIONS SOCKS
  
  Links where it should at full or tablet view…
  http://www.sockcouncil.com/product/the-champions-socks/

  HOWEVER…

  Either by dragging the browser to make it phone sized, or used on a phone, it incorrectly (as the the other two with the same issue) to here:

  http://www.sockcouncil.com/product/eurosc16-spain-socks/

  How is that even possible? Everything set up as it should, worked fine before updating Woocommerce, the theme and WordPress.

  Help. Please.

  #141529 Copied Theme version: Legendav 3.0.3 WooCommerce version: WordPress 4.6.1
  7 Answers
  

  Jack Richardson

  Support staff

  October 5, 2016 at 09:04

  Hello,

  Please provide FTP and WP Dashboard credentials in private content.
  Have you modified theme files?

  Best regards,
  Jack Richardson.

  #141566 Copied
  

  marcj

  Participant

  October 7, 2016 at 23:47

  Hi Jack – no modification no.

  Please, contact administrator
  for this information.

  #142017 Copied
  

  Robert Hall

  Participant

  October 8, 2016 at 07:42

  Hello,

  Your credentials are not correct. Please check them.

  Regards,
  Robert Hall

  #142022 Copied
  

  marcj

  Participant

  October 14, 2016 at 13:42

  Apologies – updated.

  Please, contact administrator
  for this information.

  #142717 Copied
  

  Eva Kemp

  Participant

  October 14, 2016 at 17:40

  Hello,

  I’ve just checked the product “THE CHAMPIONS SOCKS” and it links to the correct page on mobile.
  Please check it now.

  Regards,
  Eva Kemp.

  #142756 Copied
  

  marcj

  Participant

  October 23, 2016 at 15:40

  It does seem to be resolved now. Very weird – I’ve done nothing to change it.

  #143634 Copied
  

  Rose Tyler

  Support staff

  October 24, 2016 at 07:22

  Hello,

  We’re glad to hear that your issue was solved.
  If you have any questions feel free to contact us.

  Regards,
  Rose Tyler.

  #143659 Copied
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