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Topic: Product Images Are Not Scrolling On Individual Product Page

Liya

Participant

April 13, 2022 1:48 pm

Hello

I finished working on my staging website and deployed it earlier today.
Since it went live the individual product images stopped scrolling / moving down with the text.

Screenshot attached here: https://gyazo.com/fbecf1adb02bcb1874ba6ead3deea748
Site URL: hidden
Theme version: 8.1.3
WooCommerce version: 6.4.0

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Olga Barlow

Support staff

April 13, 2022 3:09 pm

Hello,

Could you, please, provide us with WP Dashboard access to check the issue in more detail and settings that you use?

Regards

#321961 copied to clipboard

Liya

Participant

April 13, 2022 5:12 pm

Yes of course, please see attached.

Thanks for your help.

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support staff only.

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Olga Barlow

Support staff

April 14, 2022 12:02 am

Hello,

Provide us with FTP access and also log in to your Cloudflare account to allow us to clear the CDN cache.

Regards

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support staff only.

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Liya

Participant

April 14, 2022 8:40 am

Thank you
Please se details attached

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Olga Barlow

Support staff

April 14, 2022 10:55 am

Hello,

Can’t log in to your CF account https://prnt.sc/KHRzwWcoV-gi
Provide us with the code that you got.

Regards

#322016 copied to clipboard

Liya

Participant

April 14, 2022 11:00 am

Thank you, the code is attached

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Olga Barlow

Support staff

April 14, 2022 11:19 am

Hello,

Thank you. I passed the issue to our developers. I’ll inform you once they fix the problem.

Regards

#322019 copied to clipboard

Olga Barlow

Support staff

April 14, 2022 3:13 pm

Hello,

Fixed. Check now.

Regards

#322035 copied to clipboard

Liya

Participant

April 14, 2022 3:23 pm

Thank you so much, it works on our end too.

#322036 copied to clipboard

Olga Barlow

Support staff

April 14, 2022 3:39 pm

Hello,

You are welcome.

Regards

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