Product Images Are Not Scrolling On Individual Product Page

This topic has 11 replies, 2 voices, and was last updated 1 year, 11 months ago ago by Olga Barlow

  • Avatar: Liya
    Liya
    Participant
    April 13, 2022 at 13:48

    Hello

    I finished working on my staging website and deployed it earlier today.
    Since it went live the individual product images stopped scrolling / moving down with the text.

    Screenshot attached here: https://gyazo.com/fbecf1adb02bcb1874ba6ead3deea748

    10 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 13, 2022 at 15:09

    Hello,

    Could you, please, provide us with WP Dashboard access to check the issue in more detail and settings that you use?

    Regards

    Avatar: Liya
    Liya
    Participant
    April 13, 2022 at 17:12

    Yes of course, please see attached.

    Thanks for your help.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2022 at 00:02

    Hello,

    Provide us with FTP access and also log in to your Cloudflare account to allow us to clear the CDN cache.

    Regards

    Please contact administrator
    for this information.
    Avatar: Liya
    Liya
    Participant
    April 14, 2022 at 08:40

    Thank you
    Please se details attached

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2022 at 10:55

    Hello,

    Can’t log in to your CF account https://prnt.sc/KHRzwWcoV-gi
    Provide us with the code that you got.

    Regards

    Avatar: Liya
    Liya
    Participant
    April 14, 2022 at 11:00

    Thank you, the code is attached

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2022 at 11:19

    Hello,

    Thank you. I passed the issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2022 at 15:13

    Hello,

    Fixed. Check now.

    Regards

    Avatar: Liya
    Liya
    Participant
    April 14, 2022 at 15:23

    Thank you so much, it works on our end too.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2022 at 15:39

    Hello,

    You are welcome.

    Regards

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