Return to previous page

Product images are blank in the product catalogue

This topic has 4 replies, 2 voices, and was last updated 1 months, 4 weeks ago ago by Luca Rossi

yssas

Participant

May 27, 2024 at 04:34

hello
in my product catalogue, in the shop page, only 3 out of the 12 pictures are showing, the rest are just blank pictures, is there a way you can fix this

Files is visible for topic creator and
support staff only.

#396726 Copied Theme version: 1

3 Answers

Luca Rossi

Support staff

May 27, 2024 at 05:24

Hi @yssas,

Upon checking the Console Log of your website, we could see that there are many Javascript erros:

https://prnt.sc/SAVguSk6BR5R

To assist us in identifying any potential conflicts, we kindly request that you conduct a systematic test. This can be done by deactivating each plugin one at a time, with the exception of those that are explicitly included in the list provided by our team.

For your convenience, you can find the list of included plugins at the following link: https://xstore.helpscoutdocs.com/article/36-included-plugins.

Best Regards,
8Theme’s Team

#396731 Copied

yssas

Participant

May 28, 2024 at 14:08

Thanks

Please contact administrator
for this information.

#396972 Copied

Luca Rossi

Support staff

May 28, 2024 at 15:06

Dear @yssas,

We hope this message finds you well. We would like to inform you that any issues related to third-party plugins should be directed to the respective plugin authors. These matters fall outside the scope of support provided by our team.

Thank you for your understanding.

Best regards,
The 8Theme Team

#396985 Copied
Tagged: product image solutions, product images blank, woocommerce image issues, woocommerce themes, wordpress product catalogue, wordpress woocommerce help
Viewing 4 results - 1 through 4 (of 4 total)