Return to previous page

Product image variation zoom (hover effect)

This topic has 12 replies, 4 voices, and was last updated 2 weeks, 6 days ago ago by Hedo

  • Avatar: Hedo
    Hedo
    Participant
    March 27, 2025 at 12:41

    I created products with variations and in each variation I put a different image (color).

    But when I go over the image with the mouse, the main image of the product appears and not that of the variation

    Please, contact administrator
    for this information.
    #438865 Copied Theme version: 9.4.9
    11 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 27, 2025 at 13:26

    Hello, Hedo,

    Thank you for reaching out to us.

    We appreciate your inquiry regarding product variations and images.

    We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    Best regards,
    8Theme’s Team

    #438873 Copied
    Avatar: Hedo
    Hedo
    Participant
    April 1, 2025 at 13:37

    the problem remains until I disable Elementor.
    When I disable Elementor the layout breaks but the hover is on the correct image (product variant)

    #439392 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 1, 2025 at 13:52

    Hello Hedo,

    We appreciate your prompt response.

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    #439393 Copied
    Avatar: Hedo
    Hedo
    Participant
    April 30, 2025 at 12:27

    I noticed that the hover works if I have selected the two variants (color and model) but if I only choose the color it doesn’t work

    Please contact administrator
    for this information.
    #442397 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 30, 2025 at 13:25

    Hello,

    Thank you for providing access to the WordPress admin panel. We kindly request that you also share the FTP access details at your earliest convenience.

    Best regards,
    The 8Theme Team

    #442400 Copied
    Avatar: Hedo
    Hedo
    Participant
    April 30, 2025 at 15:46

    updated

    #442412 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 1, 2025 at 08:02

    Hello @Hedo
    Could you please, check now ?
    We checked but there is no issue currently on your web-site -> https://gyazo.com/04d4e951aa6802e94e483c781bf9c870.
    Kind regards, Jack Richardson
    The 8theme’s team

    #442456 Copied
    Avatar: Hedo
    Hedo
    Participant
    May 5, 2025 at 08:11

    Hi Jack I appreciate your support but I don’t see the changes. I left you a video.
    If you tell me where you made the change I’ll try it myself

    edited: I think the video you made is using firefox. Try using chrome or edge where the problem appears.

    Please contact administrator
    for this information.
    #442680 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 5, 2025 at 09:21

    Hello, Hedo

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    #442689 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 5, 2025 at 12:04

    Hello, Hedo,

    We have made some updates. Kindly review them at your earliest convenience.

    Best regards,
    The 8Theme Team

    #442695 Copied
    Avatar: Hedo
    Hedo
    Participant
    May 8, 2025 at 20:28

    Thanks for the support! My topic “Product image variation zoom (hover effect)” has been successfully resolved.

    #443591 Copied
  • Viewing 12 results - 1 through 12 (of 12 total)

The issue related to '‘Product image variation zoom (hover effect)’' has been successfully resolved, and the topic is now closed for further responses

Recent Community Activity

Helpful Topics

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Web Agency – WordPress WooCommerce Theme
lazy-placeholder
Minimal Fashion Store – WordPress WooCommerce Theme
lazy-placeholder
Marseille 01 – WordPress WooCommerce Theme
lazy-placeholder
Ecotransport Store – WordPress WooCommerce Theme
lazy-placeholder
Niche Market 03 – Multivendor WP WooCommerce Theme
lazy-placeholder
Sidebar Boxed Store – WooCommerce Theme
lazy-placeholder
Coffee Store – WordPress WooCommerce Theme
lazy-placeholder
Grocery Market – Multivendor WP WooCommerce Theme
lazy-placeholder
Home Decor Store – WordPress WooCommerce Theme
lazy-placeholder
Agricultural Store – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.