Product image Single Produt getting zoomed after load

This topic has 10 replies, 2 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

  • Avatar: macolez
    macolez
    Participant
    November 29, 2014 at 18:20

    Thats it, when product single page finish load, the image get zoomed. i already did regenerate thumnails and nothing change.

    Site:
    http://www.barbell.com.br/

    Exemple product:
    http://www.barbell.com.br/loja/barbell-bella/barbell-bella-woman-completa-preta-pre-venda-20-dias/

    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 29, 2014 at 19:50

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: macolez
    macolez
    Participant
    November 29, 2014 at 21:35

    Inside Private

    Please, contact administrator
    for this information.
    Avatar: macolez
    macolez
    Participant
    November 29, 2014 at 21:39

    Ohh, and other thing that i forgot.
    Inside shop grid product view, photoslide isnt working.

    Thank you Eva!

    Avatar: macolez
    macolez
    Participant
    November 29, 2014 at 21:51

    I mean Product Image Hover SWAP !! Isnt working.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 1, 2014 at 13:34

    Hello,

    As I see now the product image is shown fine on a single product page. Are you still experiencing the issue with it?
    To make swap work you need upload hover image for each product. Go to Products > edit a product, under “Additional information block” you’ll find the section for hover image: “Upload image for hover effect”. I’ve done this for the product http://www.barbell.com.br/loja/barbell-bella/barbell-bella-gym-completa-color/ . Please check this page http://www.barbell.com.br/loja/ for hover effect of the product “barbell Bella Gym | Color | COMPLETA”.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: macolez
    macolez
    Participant
    December 1, 2014 at 22:51

    Hello Eva,

    Thank you, but im still experiencing the issue with zoomed image after page finish loading. The image stay good until the page finish loading, i dont know why.

    The effect that i mean to the products page is the one that i can click next and prev photos, like in your demo. It isnt working.

    Best Regards,
    mac

    Avatar: Eva
    Eva Kemp
    Support staff
    December 2, 2014 at 13:32

    Hello,

    Please provide us with FTP credentials.
    Have you made any changed in the original theme files?

    Regards,
    Eva Kemp.

    Avatar: macolez
    macolez
    Participant
    December 2, 2014 at 16:54

    Ok

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 3, 2014 at 12:16

    Hello,

    I’ve deactivated all 3rd-party plugins and single product image has been shown fine.
    Please try to deactivate them one by one to find out what plugin is causing the issue.

    Thank you.
    Regards,
    Eva Kemp.

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The issue related to '‘Product image Single Produt getting zoomed after load’' has been successfully resolved, and the topic is now closed for further responses

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