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  Rich Kil

  Participant

  December 18, 2025 at 00:03

  I’m getting a 404 error code on several of my products. I tried deleting the image and replacing it from my media library and it did not work.

  Files is visible for topic creator and
  support staff only.

  #462714 Copied
  1 Answer
  

  Samir Malik

  Support staff

  December 18, 2025 at 07:53

  Dear Rich,

  Could you please provide temporary WP-Admin access? We need to review your settings.

  To grant WP-Admin access, please create a new user account with the Administrator role through your WordPress Dashboard. Once the account has been created, please securely share the username and password with us via the Private Content section designated for this purpose.

  Best regards,
  8Theme Team

  #462724 Copied
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