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Product Image Hover – Images Slider not functioning

This topic has 4 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Jack Richardson

STAGE

Participant

May 25, 2016 at 10:18

Hi,

On our site we have problems with the “Product Image Hover” on the products page. We selected “Images Slider” but it isn’t working. According to another user it appears to be working fine in Safari, but functionality seems to be lacking in Chrome. It just doesn’t respond when clicking left and right. On another site using the same theme (older: V2.3) this problem isn’t there.

Could you help us?

Please, contact administrator
for this information.

#127110 Copied Theme version: 2.4 WooCommerce version: 2.5.5

3 Answers

Jack Richardson

Support staff

May 25, 2016 at 13:00

Hello,

Please update the theme to the latest version 2.8.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

<iframe width=”560″ height=”315″ src=”https://www.youtube.com/embed/KdWESIIPU1k” frameborder=”0″ allowfullscreen></iframe>
(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#127144 Copied

STAGE

Participant

May 25, 2016 at 13:24

Hi Jack,

I have seen this standard reply in earlier threads. Is that the only solution? Or is that a possible solution – because I checked the patchnotes from the website-version till v2.8 and did not see an entry that discusses a fix to this feature.

Best

#127151 Copied

Jack Richardson

Support staff

May 25, 2016 at 13:54

Hello,

That issue was present in old theme version and 2.8 version doesn’t have it.
So please update the theme.

Best regards,
Jack Richardson.

#127167 Copied
Tagged: hover, image, product, slider, themes, woocommerce, wordpress
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