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Product image artifacts on Product Page - by oakhill

This topic has 7 replies, 2 voices, and was last updated 5 years, 4 months ago ago by oakhill

oakhill

Participant

July 31, 2020 at 21:03

When I go into a Product page, there is a graphic of the same item all the way on the right side of the Product page, and another product image all the way on the left side of the Product page (please see image). When you hover over them, the images slide out. I do not know what is controlling the display of these items, they appear to be products from the Shop page. Can you tell me why these are showing?

#246183 Copied Theme version: 6.3.9 WooCommerce version: 4.1.1

6 Answers

John Holden

Participant

August 1, 2020 at 01:32

Hi,

Please send:

– Screenshots of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#246191 Copied

oakhill

Participant

August 1, 2020 at 02:12

The screenshot is the URL I sent when I created the original ticket.

Please contact administrator
for this information.

#246198 Copied

John Holden

Participant

August 1, 2020 at 04:06

Hi,

I didn’t see it, please use this https://prnt.sc/

Regards,
Hung PD

#246202 Copied

oakhill

Participant

August 3, 2020 at 16:40

For some reason, I sent a reply last night, and it is not showing this morning. So here goes again – please see the Private content area to view the screenshot.

Look on the far right of the screenshot about midway – you will see a cut-off image of the squirrel. On the live web page, that image will “fly-out”. I do not know where this is coming from – I do not want this on the Product page.

Please contact administrator
for this information.

#246397 Copied

John Holden

Participant

August 4, 2020 at 04:58

Hi,

Go to Theme Options > Woocommere > Single Product Builder > Prev/Next product navigation

https://prnt.sc/ttkujm

Regards,
Hung PD

#246439 Copied

oakhill

Participant

August 5, 2020 at 01:23

The setting you recommended appeared to work. What appeared to be graphic image artifacts are now gone. I didn’t realize that these thumbnail images were a result of the next/prev navigation functionality of the Single Product Page – they did not appear to be displayed in any intuitive or cosmetically pleasing way. It is better that they have been removed – thanks.

#246570 Copied
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