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Product grid widget: related product showing vertically in front end

This topic has 7 replies, 3 voices, and was last updated 2 weeks, 2 days ago ago by Tony Rodriguez

  • Avatar: khurram virk
    khurram virk
    Participant
    December 17, 2024 at 17:54

    hi

    greetings!

    hoping you are in good health and spreading the love.

    we have reported the error to yoast and they aksed us staging with these plugins query monitor, health check and wp debuggging. their reply in PC

    here is error link
    https://staging.safeandsecureksa.com/shop/?filter_brand=safe-and-secure,jb-lifting-equipment-ksa

    thank you

    Please, contact administrator
    for this information.
    #427853 Copied Theme version: 9.4.5
    6 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 18, 2024 at 15:48

    Hello, khurram virk,

    Thank you for reaching out to us. It seems that the issue arises during the filtering of brands. Could you kindly provide us with FTP access to the website where the problem is occurring?

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #427976 Copied
    Avatar: khurram virk
    khurram virk
    Participant
    December 18, 2024 at 17:05

    dear sir

    good day to you!

    PC

    thank you

    Please contact administrator
    for this information.
    #427995 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 19, 2024 at 18:48

    Hello, khurram virk,

    Unfortunately, the FTP access is not working. Please find the details in the attached files.

    Best regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    #428120 Copied
    Avatar: khurram virk
    khurram virk
    Participant
    December 19, 2024 at 19:15

    dear sir

    so sorry, updated the pwd.
    please check now.

    PC

    thank you

    Please contact administrator
    for this information.
    #428121 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 22, 2024 at 15:54

    Hello, khurram virk,

    Unfortunately, the FTP access is still incorrect.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #428324 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 6, 2025 at 14:50

    Dear khurram virk,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #442930 Copied
  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘Product grid widget: related product showing vertically in front end’' has been successfully resolved, and the topic is now closed for further responses

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