• 

  Adminz12

  Participant

  November 6, 2020 at 23:30

  HI, XStore Elementor Product grid is not working properly. I have added a link to a video. Please have a look.
  Link to video: https://www.dropbox.com/s/iqys6cz6o878zvu/grid.mp4?dl=0

  #258257 Copied Theme version: 7.1 WooCommerce version: 4.6.2

  6 Answers

  

  Rose Tyler

  Support staff

  November 7, 2020 at 09:37

  Hello,

  Here is loop-start.php file – https://dropmefiles.com/mUg9H , re-upload it via FTP into xstore/woocommerce/loop/ folder.
  Also, the fix will be added in the next theme update.

  Regards

  #258298 Copied
  

  Adminz12

  Participant

  November 7, 2020 at 10:30

  When is the next update coming? Cz I am not familiar with ftp.

  #258318 Copied
  

  Adminz12

  Participant

  November 7, 2020 at 10:34

  That link also not working

  #258319 Copied
  

  Rose Tyler

  Support staff

  November 7, 2020 at 11:08

  Hello,

  The next update will be released within 1-2 weeks.
  Please follow these steps :
  – https://dropmefiles.com/mUg9H – download the files https://prnt.sc/vf2zcj
  – connect to your server via FTP software (FileZilla) go to /wp-content/themes/xstore/woocommerce/loop/ folder and upload this file with replacing.

  Regards

  #258328 Copied
  

  Adminz12

  Participant

  November 7, 2020 at 13:06

  Those links are not working my friend. It says “site cant reach.”

  #258335 Copied
  

  Rose Tyler

  Support staff

  November 7, 2020 at 13:11

  We’ve sent loop-start.php to your registration email. Please check.

  Regards

  #258338 Copied