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Product Grid for homepage add to cart error

This topic has 6 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Tony Rodriguez

Kharim

Participant

December 30, 2023 at 19:33

I am using product grid on my homepage but the add to cart button is displaying show options.

When I click the button it shows the my account menu.

Why is this happening?

https://ibb.co/Q86ZH4H
https://ibb.co/h8fBHdq

#378107 Copied Theme version: 9.2.5 WooCommerce version: 6.4.2

5 Answers

Kharim

Participant

December 30, 2023 at 19:35

Is there something that I need to do to make the button work?

Please contact administrator
for this information.

#378108 Copied

Kharim

Participant

December 31, 2023 at 21:25

Upon further inspection, my entire site doesn’t have the add to cart button. Not on homepage, not on shop page, not on single product page.

What could be wrong?

#378127 Copied

Tony Rodriguez

Support staff

January 1, 2024 at 08:13

Hello, @Kharim,

Thank you for using our theme and for contacting us.

We hope this message finds you well. Thank you for bringing the issue with the “Add to Cart” button to our attention. We appreciate your patience, and we are pleased to inform you that the identified issue has been successfully resolved.

Upon investigation, we found that the problem was related to the catalog mode setting in your XStore theme. To rectify this, we recommend the following steps:

1-Navigate to XStore >> Theme Settings.
2-Within the Theme Settings, locate and click on Woocommerce(Shop).
3-Subsequently, click on Shop.
4-Finally, turn off the catalog mode option.
By following these steps, you should now observe that the “Add to Cart” button is correctly displayed on your homepage, shop page, and single product page.

For a visual reference, please consult the provided image in the link: https://imgur.com/a/xbWOniu

We appreciate your cooperation and understanding. Should you have any further questions or encounter additional issues, please do not hesitate to reach out.

Best Regards,
8Theme’s Team.

#378142 Copied

Kharim

Participant

January 1, 2024 at 18:19

Awesome. Thank you very very much! It’s working now 🙌

#378222 Copied

Tony Rodriguez

Support staff

January 2, 2024 at 05:55

Hello, @Kharim,

We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for your time. We hope you have a wonderful day.

Please note that for any new issues, you should create a new ticket on the support forum.

This topic is now closed.

Warm regards,
8Theme’s Team

#378235 Copied
Tagged: homepage error solutions, product grid add-to-cart error, woocommerce error fixing, woocommerce homepage repair, wordpress ecommerce error solutions, wordpress templates troubleshooting
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The issue related to '‘Product Grid for homepage add to cart error’' has been successfully resolved, and the topic is now closed for further responses

Product Grid for homepage add to cart error

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