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Product Gallery slider not working even though enabled

This topic has 4 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Rose Tyler

Steel

Participant

August 15, 2023 at 15:13

Product gallery slider not working on mobile, desktop or tablet for variations. You can see it loading and then it just shows the images individually below each other . WooCommerce (Shop) Single Product Page > Layout > Gallery Slider = Enabled

Please, contact administrator
for this information.

#364623 Copied Theme version: 9.1.13 WooCommerce version: 8.0.1

3 Answers

Rose Tyler

Support staff

August 15, 2023 at 17:14

Hello, Steel,

Thank you for contacting us and for using XStore.

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

Kind Regards,
8theme team

#364645 Copied

Steel

Participant

August 16, 2023 at 11:38

I have disabled all thirdy party plugins without any result

#364699 Copied

Rose Tyler

Support staff

August 16, 2023 at 13:01

Hello, Steel,

The problem is caused by “Aanvullende variatieafbeeldingen WooCommerce” plugin. We disabled it and the gallery work fine – https://prnt.sc/yWR0BP9xdBCz

Kind Regards,
8theme team

#364707 Copied
Tagged: gallery enabled issue, product gallery slider, slider not working, woocommerce, woocommerce troubleshooting, wordpress ecommerce solutions, wordpress templates
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Product Gallery slider not working even though enabled

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