This topic has 8 replies, 2 voices, and was last updated 1 year, 5 months ago ago by Rose Tyler
When I try to manipulate with filters “Active product filters” and “Applay all filters” are gone. Which is ok I guess because I didn’t chose any of the filters yet. When I chose filters “Applay all filters” comes by finnaly. When I click on it also “Active product filters” appears, but when I scroll it dissapears. Iam also adding pucture.
Thanks for help,
Please check how it works on our demo – https://xstore.8theme.com/elementor/product-category/all/
If on your site it works in a different way, record a video for a better understanding of the problem and the desired result.
no it doesn’t work like it should.
When I scroll down and then I scroll up, the filters are gone.
Thanks for the reply.
Please provide temporary wp-admin and FTP access. Then I will ask our dev team to check what can be done to help you.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.
thanks for the replay.
wp-admin and FTP access are in private content area.
I’ve passed this topic to one of our developers, and I will let you know once get an answer. Please be patient and do not change access.
Thanks in advance.
Fixed. Clear cache and check.
The fix will be included in the next update also.
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