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  intelisystems

  Participant

  June 5, 2015 9:25 pm

  Product Featured Image is shown too big on the individual product page: http://www.intelisystemstest.com/kokie/product/test/

  Also, Thumbnail image is not shown well: http://www.intelisystemstest.com/kokie/product-category/face/

  What should I do fix this issue?

  Site URL: hidden

  Theme version: 1.5

  WooCommerce version: 2.3.10

  

  Content is visible for topic creator and
  support staff only.

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  Jack Richardson

  Support staff

  June 5, 2015 10:19 pm

  Hello,

  1. The reason is that the original image dimensions are too small. You need upload it with higher resolution (approximately 1425px × 1900px) or disable zoom effect in WP Dashboard > Theme Options > Single Product Page.

  2. Thumbnail image was cropped because this option was enabled in Woocommerce > Settings > Products > Display > Catalog Images. I’ve disabled it and regenerated thumbnails.

  Please check the page now.

  Best regards,
  Jack Richardson.

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  intelisystems

  Participant

  June 5, 2015 11:03 pm

  Regarding #1 issue, I tested with a HQ picture from your sample site.

  http://www.intelisystemstest.com/kokie/product/test-2/

  As you can see, top and bottom are cut in the picture and full image is not shown.

  Can you help me to resolve this issue?

  .

  Site URL: hidden

  Theme version: 1.5

  WooCommerce version: 2.3.10

  #68375 copied to clipboard

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  Robert Hall

  Support staff

  June 6, 2015 7:21 am

  Hello,

  This image is cut by default. Please look at link to these image:
  http://www.intelisystemstest.com/kokie/wp-content/uploads/2015/06/033-600×600.jpg

  Regards,
  Robert Hall.

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