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  intelisystems

  Participant

  June 5, 2015 at 21:25

  Product Featured Image is shown too big on the individual product page: http://www.intelisystemstest.com/kokie/product/test/

  Also, Thumbnail image is not shown well: http://www.intelisystemstest.com/kokie/product-category/face/

  What should I do fix this issue?

  Please, contact administrator
  for this information.

  #68368 Copied Theme version: 1.5 WooCommerce version: 2.3.10
  3 Answers
  

  Jack Richardson

  Support staff

  June 5, 2015 at 22:19

  Hello,

  1. The reason is that the original image dimensions are too small. You need upload it with higher resolution (approximately 1425px × 1900px) or disable zoom effect in WP Dashboard > Theme Options > Single Product Page.

  2. Thumbnail image was cropped because this option was enabled in Woocommerce > Settings > Products > Display > Catalog Images. I’ve disabled it and regenerated thumbnails.

  Please check the page now.

  Best regards,
  Jack Richardson.

  #68371 Copied
  

  intelisystems

  Participant

  June 5, 2015 at 23:03

  Regarding #1 issue, I tested with a HQ picture from your sample site.

  http://www.intelisystemstest.com/kokie/product/test-2/

  As you can see, top and bottom are cut in the picture and full image is not shown.

  Can you help me to resolve this issue?

  .

  #68375 Copied Theme version: 1.5 WooCommerce version: 2.3.10
  

  Robert Hall

  Participant

  June 6, 2015 at 07:21

  Hello,

  This image is cut by default. Please look at link to these image:
  http://www.intelisystemstest.com/kokie/wp-content/uploads/2015/06/033-600×600.jpg

  Regards,
  Robert Hall.

  #68382 Copied
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