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Topic: product description did disappear on webshop

Schlee

Participant

June 13, 2022 6:54 pm

Hi,

Without changing anything, the product description did disappear:

https://primedeco.de/product/schluesselkasten-3d-darstellung-2/

It is like hidden.

We didn’t change anything. It already happened a few times and after a few days it was visible again… (we never changed something)

Thanks

Mike
Theme version: 8.1.6

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Rose Tyler

Support staff

June 14, 2022 6:27 am

Hello,

I can see the description once log in your site uisng credentials you provided, but it is not visible from the incognito window for unlogged user. It looks like some kind of cache isssue. Please clear all cache (plugin, server, CDN).

Regards

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