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Product description did disappear on webshop

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

Schlee

Participant

June 13, 2022 at 18:54

Hi,

Without changing anything, the product description did disappear:

https://primedeco.de/product/schluesselkasten-3d-darstellung-2/

It is like hidden.

We didn’t change anything. It already happened a few times and after a few days it was visible again… (we never changed something)

Thanks

Mike

Please, contact administrator
for this information.

#325850 Copied Theme version: 8.1.6

1 Answer

Rose Tyler

Support staff

June 14, 2022 at 06:27

Hello,

I can see the description once log in your site uisng credentials you provided, but it is not visible from the incognito window for unlogged user. It looks like some kind of cache isssue. Please clear all cache (plugin, server, CDN).

Regards

#325870 Copied
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