Product counter box and essential grid mailfunction

This topic has 2 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp

  • Avatar: thomas.eklof@gmail.com
    thomas.eklof@gmail.com
    Participant
    April 26, 2016 at 13:10

    Hi,

    I’ve just updated the royal theme and we have some issues on the site.

    1. The box for how many products you can purchase does not show the numbers corretly (inside single product page).

    2. Essential grid plugin does not work correctly. We installed it on the front page (last function on the site, just above the footer) of our site. It shows up and works correctly at first but it vanishes after some time. We’ve update it again and it works, then it disappears again. Something does not work as it supposed to – how come it disappears after a while? Do you know of any issues regarding the essential grid? What we do is – we create the essential grid and ad the shortcode for the grid we use. Is there another way?

    3. Finally I’m wondering regarding WPML translation: I recently installed it and started to translate the content. My question is if you can guide me in what functions works best when i want to change product information at once. As it is now i have to change each product to update with new information. Is there any custom tab or other functions that shows up on product description that can easily be changed for all products at once – and lets the translation to also update for all the translated products?
    I know wpml is supported with your theme so hope that you can guide me on how to make this work for future changes. It is a hassle to change each product at the time.

    Thank you in advance!

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    April 26, 2016 at 14:23

    Hello,

    1. Are you talking about quantity box http://storage1.static.itmages.com/i/16/0426/h_1461676922_9970206_7b84a55589.png ? What exactly is incorrect?

    2. Try to use “Essential Grid” element in Visual Composer editor instead of shortcode.
    Also check if the issue persists with other theme (Twenty Fifteen, for example).

    3. Sorry, but there is no such option.

    Regards,
    Eva Kemp.

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.