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Product Content not appearing - by Woodly

This topic has 6 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Jack Richardson

  • Avatar: Woodly
    Woodly
    Participant
    September 1, 2015 at 02:46

    Hello there,

    I recently bought the Woopress theme and I was wondering if you could help me with the following issue.

    1. In my products page I added a product image and product gallery images, however when I update the page the images do not show in the page.

    Any suggestions on how I can solve this issue?

    Thanks,

    #83502 Copied Theme version: WooPress WooCommerce version: 2.4.6
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 1, 2015 at 09:56

    Hello,

    Please provide us with WP Dashboard and FTP credentials in private content.

    Best regards,
    Jack Richardson.

    #83580 Copied
    Avatar: Woodly
    Woodly
    Participant
    September 1, 2015 at 21:50

    Thanks for helping!

    Please, contact administrator
    for this information.
    #83764 Copied Theme version: WooPress WooCommerce version: 2.4.6
    Avatar: Eva
    Eva Kemp
    Support staff
    September 2, 2015 at 11:29

    Hello,

    We can log in neither to wp-admin panel nor to FTP account.
    Please check the credentials.

    Regards,
    Eva Kemp.

    #83915 Copied
    Avatar: Woodly
    Woodly
    Participant
    September 2, 2015 at 19:41

    Please try again.

    Please, contact administrator
    for this information.
    #84121 Copied Theme version: WooPress WooCommerce version: 2.4.6
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 3, 2015 at 12:26

    Hello,

    The problem is caused by one of the plugins. Please disable them one by one to find it.

    Best regards,
    Jack Richardson.

    #84326 Copied
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