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Product category widget not working & Logo link not possible

This topic has 7 replies, 3 voices, and was last updated 9 months, 3 weeks ago ago by Andrew Mitchell

amiseo

Participant

February 22, 2025 at 06:52

Hi there,

on https://wildspezialitaeten-online.de/shop/ we do installed demo-content and still facing two issues here: https://prnt.sc/M-vUCo-3p5ru
First of all site-logo is not possible to link (href to homepage)
and on shoppage the product-categories-widget is also not working anymore. This was added by you and we just deleted old categories, added new ones and added some products to categories again – for displaying them.

Can you please have a look into it?
Thanks

Please, contact administrator
for this information.

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6 Answers

Rose Tyler

Support staff

February 24, 2025 at 08:34

Hello,

Thank you for reaching out to us.

Private Content

Best regards,
8Theme’s Team

Please contact administrator
for this information.

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amiseo

Participant

February 24, 2025 at 08:46

Check again, it was “mistake” by a new employer … sorry.. official registered now

#435132 Copied
Andrew Mitchell

Support staff

February 24, 2025 at 15:26
Hello, amiseo,

Thank you for reaching out to us.

The issue with the categories was caused by cached data in WooCommerce. To resolve this, we took the following steps:

We cleared the WooCommerce-related caches, which can be found in:

WooCommerce → Status → Tools

The following fields were cleared:
– WooCommerce transients
– Expired transients
– Term counts
– Brands transients

Regarding the logo issue, it was caused by custom code applied to the element:

css selector { z-index: -1; }

We have removed this code to resolve the problem.

For more details, please refer to the attached files.

Should you have any further questions, feel free to contact us.

Best regards,
8Theme Team
Files is visible for topic creator and
support staff only.
#435185 Copied
amiseo

Participant

February 25, 2025 at 07:15

Hi there, thank you. But if you would check also your default mobile-navigation, you would see the same issue with logo. here Logo still has issues with z-index.
https://prnt.sc/OvI0U0aPDrur – Logo (mobile navigation) on Logo from origin-header

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Andrew Mitchell

Support staff

February 25, 2025 at 14:38

Hello, amiseo,

We have made some changes. Please review them.

Best regards,
8Theme Team

#435326 Copied

Andrew Mitchell

Support staff

February 25, 2025 at 14:48

Dear amiseo,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

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Product category widget not working & Logo link not possible

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