Product catalog/archive image changes ratio when click on arrow

This topic has 2 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Rose Tyler

  • Avatar: amahol
    amahol
    Participant
    June 3, 2020 at 20:53

    Hello,

    I am also having problems with the product catalog/archive image default mode, it changes size when I click on the arrow. The ratio for the images is currently 3:5, and it changes to a square.

    Sincerely,
    Amanda

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 4, 2020 at 07:22

    Hello,

    Set image settings – https://xstore.helpscoutdocs.com/article/89-product-images and regenerate all thumbnails.
    Also, we would recommend you to use a graphics editor and prepare product images (make them the same size) before uploading it to your media gallery.

    Regards

  • Viewing 2 results - 1 through 2 (of 2 total)

The issue related to '‘Product catalog/archive image changes ratio when click on arrow’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.