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Product cards require double click to open product (hover/tap issue in sliders and grids)

This topic has 7 replies, 4 voices, and was last updated 2 days, 13 hours ago ago by Tony Rodriguez

David Zoque

Participant

November 30, 2025 at 00:53

Hello, I am experiencing an issue on mobile devices only with product cards in XStore.

❗ Problem

On mobile, opening a product requires two taps:

– The first tap only activates the hover state (showing wishlist and quick view icons).
– The second tap finally opens the product page.
– This happens in product grids and in Swiper sliders.
– On desktop everything works normally (1 click), so the issue is mobile-specific.

It seems that XStore forces a “tap-to-hover” behavior on mobile, even when I want the product to open immediately.

❗ What I need

I want the following behavior on mobile:
– Tap on product image/title → open the product immediately (1 tap)
– Tap on Quick View icon → open Quick View
– Tap on Wishlist → add to wishlist
– Disable the “first tap = show hover” behavior

I want to keep Quick View, so I cannot disable hover entirely.

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#461081 Copied

6 Answers

Ayan Rahman

Support staff

November 30, 2025 at 13:29

Hello,

Thank you for reaching out to us.

Please clear cache and check how it works now.

Warm Regards,
The 8Theme Team

#461092 Copied

David Zoque

Participant

November 30, 2025 at 14:37

Hi Ayan,

Thanks for your reply.

I went ahead and fully cleared all cache layers:

– XStore theme cache
– Litespeed cache
– Server cache
– Browser cache on mobile
– Tested in private/incognito mode

I also tested on multiple iPhones (Chrome and Safari), and the issue is still present.

👉 The product cards still require two taps on mobile:

– First tap = shows wishlist / quick view (hover state)
– Second tap = opens the product

So the problem is not related to caching.

This behavior does not happen on desktop — only on mobile devices.

Could you please advise further?
I need product images/titles to open directly with one tap on mobile, while keeping Quick View and Wishlist working normally.

Thank you!

#461103 Copied

Jack Richardson

Support staff

November 30, 2025 at 19:59

Hello @David Zoque,

Could you please check it now? We have implemented a custom CSS solution, which has been added under Theme Options → Theme Custom CSS → Global CSS.

Before testing, please clear your browser cache or try checking from an incognito window. We have conducted several tests on our mobile devices, and the issue appears to be resolved.

Best regards,
Jack Richardson
The 8Theme Team

#461121 Copied

David Zoque

Participant

November 30, 2025 at 20:15

Works perfectly, thank you team!

#461128 Copied

David Zoque

Participant

November 30, 2025 at 20:16

Thanks for the support! My topic “Product cards require double click to open product (hover/tap issue in sliders and grids)” has been successfully resolved.

#461129 Copied

Tony Rodriguez

Support staff

November 30, 2025 at 20:16

Dear David Zoque,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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Product cards require double click to open product (hover/tap issue in sliders and grids)

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