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Product Cards are not showing the product options

This topic has 6 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Alex Carter

Sanjay kumar

Participant

September 19, 2025 at 13:19

Hello team,

We have purchaed your theme and imported the Plants Store template from there. In the demo of this template, it is showing the product options are visible directly on the product cards and we can select and add the product with the options into the cart directly. But while I have checked my setup, it is first re-directing to the product page and then we can add it to the cart. OR requiring me to open the mini product view from the sidebar by clicking on the eye button.

Can you please help me with this? Because this was the main feature we selected the theme and the template

Thanks & Regards!

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5 Answers

Alex Carter

Support staff

September 19, 2025 at 13:41

Hello,

Thank you for reaching out to us.

Please make sure that you have configured the product variations correctly. You can refer to the following video for guidance: https://youtu.be/LgzC4iK-j6A?feature=shared

If you are able to provide temporary access, we would be happy to create an example for you.

Warm Regards,
The 8Theme Team

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Sanjay kumar

Participant

September 19, 2025 at 14:09

Hey but I directly imported the template so it must be there.

Thank you for sharing the video how to configure it. And sure, where can I give you access?

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Alex Carter

Support staff

September 19, 2025 at 14:53

Hello,

We appreciate your prompt response.

During the import of demo content, attributes and variations may not always be imported completely, which may have caused this issue. You just need to replace the demo products with your own.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Sanjay kumar

Participant

September 24, 2025 at 10:11

Sure, please check the access and let me know if you need further information from me.

Thank you!

Please contact administrator
for this information.

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Alex Carter

Support staff

September 24, 2025 at 12:22

Hello,

Private Content

Warm Regards,
The 8Theme Team

Please contact administrator
for this information.

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