Product Attributes Swatches (Image square/circle) in product page are not visible

This topic has 2 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Luca Rossi

  • Avatar: DEVELOWEB
    DEVELOWEB
    Participant
    December 28, 2023 at 23:37

    Hi,
    we have a problems to report to you quite urgent.

    The Swatches images of the my attribute “icona disponibile” (type : image square/circle type) are not visible in front-end. Attached an image :

    error

    Can you help me?
    many thanks

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Justin
    Luca Rossi
    Support staff
    December 29, 2023 at 05:27

    Dear DEVELOWEB,

    We trust this message finds you well.

    We would like to guide you through the process of disabling the use of images from product variations within your theme settings. Kindly follow the steps outlined below:

    1. Access the ‘Theme Options’ panel.
    2. Proceed to the ‘Variation Swatches’ section.
    3. Navigate to ‘ADVANCED SETTINGS’.
    4. Locate the option titled ‘Use Images From Product Variations’.
    5. Toggle the switch to the ‘OFF’ position.

    For your convenience, we have provided a screenshot illustrating the aforementioned setting: https://prnt.sc/b9jgLlobSdZQ

    We hope you find these instructions useful for your purposes. Should you require any further assistance, please do not hesitate to reach out.

    Best Regards,
    The 8Theme Team

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