Product Attributes Not Showing On Product Pages

This topic has 15 replies, 2 voices, and was last updated 1 weeks, 4 days ago ago by Will

  • Avatar: Will
    Will
    Participant
    May 28, 2025 at 01:55

    Hi,

    Attributes were showing earlier when I set them up, but suddenly they are not showing up.

    I have two types of attributes;

    1. Size: Which is common for all products and not showing on product pages.
    2. Print Area (Front or Back): This is for some products and not all. This is not showing up either.

    Also what could be the reason they suddenly stop showing. I am asking so that I can fix this if it happens in the future.

    14 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 28, 2025 at 07:14

    Hello,

    Thank you for reaching out to us.

    Could you please provide URL of a product and temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Will
    Will
    Participant
    May 28, 2025 at 09:06

    Here are the URL and temp login details

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    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 28, 2025 at 09:43

    Hello,

    We appreciate your prompt response.

    We kindly ask you to provide a link to a variable product from your website. Additionally, please describe in more detail where the attributes were previously displayed and where they are no longer appearing.

    Warm Regards,
    The 8Theme Team

    Avatar: Will
    Will
    Participant
    May 28, 2025 at 09:57

    The attributes should appear on product pages.

    There are two attributes

    1. Size – M, L, XL & XXL – This should appear on all product pages

    2. Print Area – Front or Back – This appears on product pages especially for products which has one design and customer can select where they want the design to be printed – Front or Back.

    The 1st URL given is one where both Size and Print Area attributes should appear.

    The 2nd URL is an example of product page where only Size attribute should appear.

    Hope this helps. Let me know if you need further clarification.

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    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 28, 2025 at 10:07

    Hello,

    Thank you for reaching out to us.

    As we can see, all your products have a simple type – https://prnt.sc/t__7UWhKmr0V
    Please read how to create variable products here – https://woocommerce.com/document/variable-product/

    However, if you prefer not to change the product type, there are alternative ways to display product attributes on the single product page. To do this, please navigate to the Single Product Builder and add a new element to the page, for example – https://prnt.sc/0_NBj01VXWdB

    Warm Regards,
    The 8Theme Team

    Avatar: Will
    Will
    Participant
    May 29, 2025 at 13:09

    Hello Alex,

    I will follow your suggestions.

    If I need further help I will get back to you again.

    Thanks.

    Avatar: Will
    Will
    Participant
    May 29, 2025 at 13:23

    Hi Alex,

    I tried following your suggestion and tried to make it Variable Product but now the Attributes and Buy Now button do not show.

    Plus the pricing is not showing and says Out of Stock.

    Have done it for 1 product (See the URL given) and that page is where the issue is.

    Also I do not want to do it via Single Product Builder as some products do not require all the Attributes.

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    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 29, 2025 at 14:46

    Hello,

    https://prnt.sc/uSHQmZML5fas > https://prnt.sc/lJ-MTAPRaf1Z – please check the product now.

    Please read how to create variable products here – https://woocommerce.com/document/variable-product/ (you will need to generate variations from attributes).

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: Will
    Will
    Participant
    May 29, 2025 at 15:31

    Hi, the pricing is missing on the product page.

    The attributes are showing on that page but there is no pricing.

    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 29, 2025 at 16:10

    Hello,

    As we can see, the price is visible here – https://prnt.sc/qMogI7_W0yj5

    Warm Regards,
    The 8Theme Team

    Avatar: Will
    Will
    Participant
    May 29, 2025 at 16:25

    Hi,

    How can I edit/change this pricing as this isn’t the pricing I have originally set?

    Avatar: Will
    Will
    Participant
    May 30, 2025 at 04:02

    Hi,

    For Variable Products, how do I set the pricing? I don’t see any fields where I can add or set product price.

    Right now I can set pricing only when I select Simple Product as Product Data.

    Avatar: Will
    Will
    Participant
    May 30, 2025 at 04:12

    Hello,

    Please ignore my previous queries.

    I am able to fix it now.

    Thank you.

    Avatar: Will
    Will
    Participant
    May 30, 2025 at 04:12

    Thanks for the support! My topic “Product Attributes Not Showing On Product Pages” has been successfully resolved.

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The issue related to '‘Product Attributes Not Showing On Product Pages’' has been successfully resolved, and the topic is now closed for further responses

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