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Product additional image doesn’t show on product page

This topic has 3 replies, 2 voices, and was last updated 1 months ago ago by Andrew Mitchell

  • Avatar: Veselin
    Veselin
    Participant
    March 23, 2024 at 22:14

    Hi there,

    Since the last update, it seems that additional images aren’t appearing on the product page. While the gallery functions perfectly, the product page only displays a white window instead of the images.

    Additionally, there appears to be an issue with the search functionality. Searching for products takes an unusually long time.

    Could you please look into these issues and provide a solution? Thank you.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #388266 Copied Theme version: 9.3
    2 Answers
    Avatar: Veselin
    Veselin
    Participant
    March 24, 2024 at 01:20

    I found that the issue with the gallery is from Elementor PRO.

    #388276 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 24, 2024 at 01:23

    Dear Veselin,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #388277 Copied

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The issue related to '‘Product additional image doesn’t show on product page’' has been successfully resolved, and the topic is now closed for further responses

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