Problems - by kvaugust - on WordPress WooCommerce support

This topic has 9 replies, 4 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: kvaugust
    kvaugust
    Participant
    March 9, 2015 at 15:07

    Hello,

    I have 3 problems with my site:

    First problem: I am receiving a message on the single product page of my site. (For example, view http://www.ikavi.com/shop/fragrance/dolce-gabbana-pour-femme-eau-de-parfum-spray-2012-edition/) There look at the top left corner of the picture – at the “Sale” sign – there you will see the words “Bug Fix”. How can I remove this?

    Second problem:On my shop page, The “Sort By” and “Per Page” tabs located underneath the slider do not work. Also, I can not remove the slider via the “Theme Options > Shop Page changes. The slider is still visible even after I removed it from the “Product Page Banner” section.

    Third problem: I would like to reduce the font size of the short product descriptions which are shown on the shop pages. How would I do that? I have tried “Theme Options > Topography without success.

    Thank you.

    8 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 9, 2015 at 15:16

    Hello,

    1, 2) Please provide us with wp-admin access in Private Content.
    3) Please add this code in custom.css file.

    .products-grid .product .product-name{
    font-size: 11px;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    Avatar: kvaugust
    kvaugust
    Participant
    March 10, 2015 at 13:38

    Hello Robert,

    I followed the directions in the tutorial given above, but no changes were made to the font size. Please advise.

    Secondly, I am having trouble updating my Visual Composer. I used the available download but the plugin did not update. Please advise.

    Thank you

    Please, contact administrator
    for this information.
    Avatar: kvaugust
    kvaugust
    Participant
    March 10, 2015 at 13:46

    Hello Robert,

    I would like to make a correction on my last email. The font size on the product page did update but the font size of the product did not change on the home page – how do I adjust the css?

    Thank you kindly,

    Katherine

    Avatar: Brian Johnson
    Brian Johnson
    Member
    March 10, 2015 at 14:29

    Hello.
    Please provide us also with ftp credentials for your site.

    With best regards
    Brian Johnson

    Avatar: kvaugust
    kvaugust
    Participant
    March 10, 2015 at 15:00

    Hello,

    The information is below.

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    March 10, 2015 at 15:49

    Hello,

    To change font size for product titles on Home page use this code in custom.css:

    .slide-item .product .product-name {
        font-size: 11px;
    }

    To update Visual Composer download the plugin archive from this link https://www.8theme.com/download-plugins/ , extract it and overwrite js_composer folder in wp-content/plugins directory via FTP.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: kvaugust
    kvaugust
    Participant
    March 10, 2015 at 16:01

    Hello,

    Thank you for your updates!

    The last existing problem is that I am receiving a message on the single product page of my site. (For example, view http://www.ikavi.com/shop/bedding/disney-plane-crazy-bed-comforter-airplanes-bedding/) There look at the top left corner of the picture – at the “Sale” sign – there you will see the words “Bug Fix”. How can I remove this?

    Thank you

    Avatar: Eva
    Eva Kemp
    Support staff
    March 11, 2015 at 18:25

    Hello,

    Sorry, but I don’t see any message near “Sale” icon.
    Could you please show a screenshot? Also clear browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

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